Server

Overview

Aqua’s mission is to be the premier restaurant in Las Vegas. This means we offer the very best in terms of experience and product to our guests, partners, peers, and ourselves.

Our philosophy and approach are universal and timeless, yet sets the pace for the industry. We want to create and operate our restaurant to be impactful within its respective market through our dynamic design, innovative and craveable cuisine, and our commitment to service and the guest experience.

We are passionate about the craft of service and the art of hospitality.

Aqua’s success depends heavily on teamwork through positive attitudes, communication, and a willingness to do whatever’s necessary to aid fellow teammates.

We are seeking an individual that shares our passion of the hospitality industry to join our team and help us achieve our goals.

The ideal candidate will have a passion for delivering exceptional service in a fine dining setting by working with the existing staff as a team.

We are located in the District of Resorts World.

Responsibilities

• Prepare tables for service by ensuring all tables, chairs, and settings are clean and polished.
• Prepare the restaurant for service by stocking appropriate server stations including coffee & tea, to-go items, bread & butter station, and beverage station.
• Greet guests upon arrival and ensure that their dining experience is tailored to their preferences.
• Provide detailed descriptions of menu items including food, specialty cocktails, spirits, and wines and providing recommendations / pairings when possible.
• Demonstrate a thorough understanding of all menus while following the appropriate fine dining etiquette.
• Deliver exceptional service by taking accurate food and drink orders and relaying to the back of house and bar in a timely manner.
• Work collaboratively with the back of house by clearing dishes of food and placing them in a neat and orderly manner in the dish area.
• Work collaboratively with chefs to ensure that the restaurant is fully stocked with the necessary items for service.
• Work collaboratively with casino staff to ensure excellent service of VIPs.
• Maintain tables throughout service by fully clearing, wiping, and resetting for each course.
• Sanitize and maintain cleanliness of all areas including tabletops, chairs, service areas, and floors throughout service.
• Handle cash, credit, room, and casino comp charges with precision and accuracy.
• Maintain a warm and welcoming demeanor and ensure that all guests feel welcomed, respected, and well-taken care of.
• Respond promptly to any guest inquiries and address any issues that may arise.
• May be required to perform other duties / responsibilities as assigned by management.

Experience & Skills

• Previous 1 year experience in a fine dining or upscale restaurant environment is preferred.
• Strong knowledge of wines, beers, spirits, and cocktails.
• Strong knowledge of culinary terms, dishes, and beverage pairings.
• Ability to work well in a team environment as this position is part of a house tip pool.
• Ability to serve a table from start to finish without bussers or runners.
• Ability to monitor guest satisfaction and anticipate guest needs.
• Attention to detail and excellent table maintenance skills.
• Strong time management skills to be able to balance a 4 to 5 table section.
• Proficiency with POS systems, specifically Micros.
• Excellent guest service and hospitality skills, with a focus on providing an experience unique for every guest.
• Experience serving large tables / events.
• Knowledge of food & alcohol safety protocols.
• Knowledge to upsell menu items when possible.
• Must be able to work quickly and efficiently during busy periods. Experience in a fast-paced environment is preferred.
• Must be able to carry trays, hot plates, and glasses throughout dining room and back of house.
• Must be able to maintain a professional appearance deemed appropriate by Aqua Seafood & Caviar Restaurant’s policies.
21 hours ago