Overview
The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.
Responsibilities
- Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees
- Understand operation of washing machines and dryers.
- Load and unload washes according to standards.
- Wash and dry all dirty linens, towels, rags, etc.
- Sort all hotel linen according to type, color, size, etc.
- Pre-treat all stained linen before washing.
- Clean dryer filter daily and maintain all equipment as trained.
- Operate iron as per standard and ensure that it is shut off at the end of day.
- Sweep and mop laundry floors, storing all linens off the floor.
- Fold towels and linens.
- Remove and sort dirty linens and towels from laundry carts.
- Keep laundry carts clean and free of debris.
- Maintain clean work area.
- Sort clean laundry according to type and load carts.
- Ensure overall guest satisfaction.
Qualifications
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and / or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
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