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Customer Success Manager Strategic Accounts

VirtualVocations
Santa Clara, California, United States
Full-time

A company is looking for a Customer Success Manager for Strategic Accounts.Key Responsibilities : Serve as primary point of contact for executive-level stakeholders, aligning solutions with business goalsCreate Mutual Action Plans based on customer's objectives and review progress regularlyIdentify customer challenges, develop mitigation plans, and drive cross-functional efforts to avoid churnRequired Qualifications : 4+ years of Customer Success or Consulting experienceBA or BS with 2+ years experience in Security and / or ComplianceExperience managing a large volume of accountsData-fueled approach to CSM work, familiarity with Salesforce, Catalyst, Sigma, and Jira

10 days ago
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