Description
Position at San Antonio Recover Center Part Time Admissions Coordinator - San Antonio, TX San Antonio Recovery Center is looking for a highly organized, professional, and dependable Admissions Coordinator to handle a multitude of functions under the supervision of the Director of Admissions Role and Responsibilities :
- Communicates with family members and potential clients, informing about patient care expectations and necessary personal items / belongings for patients to bring with them upon admission.
- Available to receive phone calls afterhours, on holidays and weekends.
- Gathers financial and insurance information from the client / fiduciary in a prompt and secure fashion.
- Communicates effectively with the billing company.
- Completes phone intake screenings with potential clients and uploads results into EHR.
- Coordinates with medical and clinical staff to assess incoming clients.
- Meets with families and prospective clients to accurately describe the program and services we offer and what to expect from San Antonio Recovery Center.
- Maintains the San Antonio Recovery Center Call Tracker and Admissions Traffic Report.
- Follows Admissions Process as directed for step by step detail.
- Visits treatment facilities, hospitals and other potential referral sources with marketing material. Provides updates of such business development visits to the Director of Admissions or Director of Business Development.
- Completes all necessary paperwork prior to a client intake as outlined in the Admissions Process.
- Treats clients with dignity and respect and communicates in a non-judgmental manner.
- Assists with client transport as necessary.
- Participates in quality improvement / patient satisfaction initiatives specific to the admission process
- Maintains professional boundaries with clients and interacts with them in an appropriate manner.
- Sends out emails to appropriate staff with updates on new admissions and their estimated times of arrival.
Qualifications and Education Requirements :
- 1+ years of administrative experience.
- High School diploma or equivalent.
- Valid driver’s license.
- Must pass State of Texas criminal background and driving record checks.
Preferred Skills :
- Substance abuse treatment history.
- Strong time management and organizational skills.
- Ability to communicate effectively and empathetically with clients and family members.
- EHR systems experience.
Salary Range : Generally starting at $18.50 an hour.
The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty, and training.
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