Junior Systems Administrator

Job Description

Position Overview :

The Junior Systems Administrator will play a crucial role in managing and maintaining our Azure

Active Directory (AAD), Intune, and other facets of our Microsoft 365 environments. S / he will also

provide general office IT support to ensure the smooth functioning of our systems and technology

infrastructure. This position offers an excellent opportunity to gain hands-on experience in cloud-

based IT management and to develop skills in a fast-paced and dynamic environment.

Primary Responsibilities and Essential Functions :

Under direct supervision of IT leadership, the incumbent will :

• Manage and administer Azure Active Directory (AD), including user and group management, access controls, and security settings.
• Administer Intune for mobile device management (MDM) and endpoint security, including policy configuration, device enrollment, and troubleshooting.
• Oversee Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams, ensuring optimal performance, reliability, and security.
• Provide technical support to end-users, resolving issues related to hardware, software, network connectivity, and IT systems.
• Assist in the deployment, configuration, and maintenance of IT infrastructure, including servers, workstations, printers, and networking equipment.
• Collaborate with cross-functional teams to implement IT projects and initiatives, contributing your expertise in Azure AD, Intune, and M365.
• Monitor system performance, conduct routine maintenance tasks, and implement best practices for system optimization and security.
• Document IT procedures, configurations, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing within the team.
• Perform other related duties as assigned.

Preferred Qualifications :

• A minimum of 3 years of experience in IT support, systems administration, or a related role
• Demonstratable experience with Azure Active Directory, Intune, and Microsoft 365 administration
• Strong troubleshooting skills and the ability to diagnose and resolve technical issues in a timely manner
• Excellent communication and interpersonal skills, with the ability to interact professionally with end-users and team members
• Self-motivated, with a proactive approach to learning and problem-solving
• Experience with PowerShell scripting is a plus
• Relevant certifications such as Microsoft Certified : Azure Administrator Associate or
• Microsoft 365 Certified : Modern Desktop Administrator Associate are desirable but not required
• Experience with technologies and tools similar to Sophos, Fortinet, AutoElevate, NinjaOne RMM, or Apple Business manager is a plus.
• Basic networking skills will be helpful for in-office IT tasks.

Requirements

Manage and administer Azure Active Directory (AD), including user and group management, access controls, and security settings.

Administer Intune for mobile device management (MDM) and endpoint security, including policy configuration, device enrollment, and troubleshooting.

Oversee Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams, ensuring optimal performance, reliability, and security.

Provide technical support to end-users, resolving issues related to hardware, software, network connectivity, and IT systems.

Assist in the deployment, configuration, and maintenance of IT infrastructure, including servers, workstations, printers, and networking equipment.

Collaborate with cross-functional teams to implement IT projects and initiatives, contributing your expertise in Azure AD, Intune, and M365.

Monitor system performance, conduct routine maintenance tasks, and implement best practices for system optimization and security.

Document IT procedures, configurations, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing within the team.

Perform other related duties as assigned.