Title Specialist

Title Specialist

The Title Specialist will handle and distribute all email and mail communication for the Title Department and update and maintain excel spreadsheets for pending title work and lien perfection.

This position will handle all administrative duties for the Title Department including scanning, copying, and organizing lien and title paperwork.

The Title Specialist will handle active accounts and work them for title and UCC perfections, along with title and contract corrections.

Essential Functions

• Handle and / or distribute all mail and email communications that come to the Title Department
• Scan, Copy and File lien paperwork for the Title Department
• Greets customers and dealers by phone in a timely, friendly, and professional manner
• Accurately locate and note accounts or applications in relation to title or lien information
• Maintain current knowledge on state / county title and UCC perfection requirements
• Update and maintain spreadsheet on all title work that is pending
• Make calls to dealers, state titling offices, and customers to gain information on status of title and lien placement
• Track and send out buy back and out of state title letters to dealerships
• Track and file all UCC-1 recordings with state for required accounts

Required Education and Experience

• High School Diploma or GED equivalent required
• 2 years of Customer Service experience, or related work experience, required
• Financial industry experience preferred
• Attention to detail and accuracy required
• Excellent verbal and written communication skills required
• Proficient in the utilization of Microsoft Office Suite
• Ability to thrive in a fast paced work environment
• Evening and weekend hours will be required and will be determined by team needs and business requirements

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, stand, walk, visualize, talk, hear, and handle or touch objects or controls.

The employee may occasionally lift, push, or pull up to 20 pounds.

This position is an office-based position where you must be able to sit for long periods of time. The employee will be working on a computer 90% of the time.