Patient Care Liaison - Paying up to $22 / hr.
Job Description : Outreach Calls :
Outreach Calls :
- Contact patients who are overdue for appointments (last seen 6 months to a year ago).
- Engage in friendly conversations, encourage and set appointments, and address any concerns.
- Transition Support :
- Reach out to patients whose physician has left the practice.
- Understand their new plan of care and guide them to physicians similar to their previous provider. Set appointment to see new provider.
Patient Data Management :
- Verify and update patient histories, medical records, and relevant information.
- Use EMR / CRM systems to document patient interactions and maintain accurate records.
EMR maintenance :
Identify and remove records of deceased patients or those who have moved out of coverage areas and document accordingly.
Collaboration :
Coordinate with other clinics to assist with appointment scheduling and logistics.
Skills & Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- Adaptability when dealing with constantly changing processes, computer systems
- Critical thinking skill.
- Proficient experience utilizing EMR, patient charts, Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask and ability to make calls in a timely manner
Patient Care Liaison
Patient Care Liaison - Paying up to $22/hr. Contact patients who are overdue for appointments (last seen 6 months to a year ago). Reach out to patients whose physician has left the practice. Understand their new plan of care and guide them to physicians similar to their previous provider. ...
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