Field Services Technician

Are you an experienced tech professional who’s ready for a change? Maybe you're feeling like your current role is stifling your growth, or perhaps you're tired of an environment where you aren’t given the freedom to fully use your skills.

At IMPACT Technology Group, we believe in empowering our team members to take charge of their work without the burdens of micromanagement or burnout.

At IMPACT, your experience and confidence are valued. We foster a fast-paced, high-energy environment where you’ll be trusted to troubleshoot and solve onsite technical challenges helping us provide the worry-free technology our clients rely on.

Why IMPACT?

We’re a veteran-owned, rapidly growing company on a mission : To give businesses worry-free technology so they can grow, win, and make an impact.

As one of the Top 500 MSPs in North America , we’ve created a workplace that values autonomy, growth, and teamwork. Here, you’ll be surrounded by like-minded professionals who are passionate about technology and committed to delivering results.

We know that a positive work environment is crucial to doing your best work, which is why we offer not just challenging and rewarding projects, but also a team that celebrates wins together from happy-hour events to quarterly outings.

What’s in It for You?

• Autonomy & Trust : We give you the freedom to do what you do best solve technical issues onsite without micromanagement.
• Challenging, Hands-On Work : From servers and networking to cybersecurity and cloud solutions, you’ll tackle complex IT challenges every day, helping businesses stay ahead.
• Opportunities for Growth : We invest in you with full technical training, including certifications for Microsoft, Cisco Meraki, Cybersecurity, CompTIA, and more.
• Team-Oriented Culture : We’re all about teamwork. Whether it’s in-office games, monthly outings, or team celebrations, we believe in having fun while working hard.
• Competitive Compensation & Benefits :
• Base salary of $55,000-$70,000, plus bonuses.
• Group medical / vision / dental / life insurance
• Paid vacation & holidays
• On-call pay
• 401k (plus company matching)
• Hybrid work environment
• Paid Training & Certifications

What You’ll Be Doing :

As a Technical Field Services Technician, you’ll :

Troubleshoot and support IT solutions onsite, including computers, servers, networking, firewalls, cybersecurity, and cloud services.

You may also assist with installing these solutions, too.

• Handle advanced technical challenges confidently, providing clients with worry-free technology solutions.
• Collaborate with the Help Desk team to solve escalated issues and ensure seamless tech operations for clients.

Hours

• 8AM- 5PM
• Monday - Friday
• Monthly On Call Rotation

What We’re Looking For :

• Experience : You’ve managed onsite technical issues before and have the confidence to troubleshoot Windows, networking, and hardware challenges.
• Technical Expertise : You’re familiar with TCP / IP, DNS, DHCP, VPN, and other networking fundamentals.
• Hands-On Skills : From hardware upgrades to network installations, you’re comfortable working with tools and technology.

Is This You?

• You’re a problem-solver who enjoys working with technology and can independently manage onsite challenges.
• You thrive in a fast-paced, team-oriented environment that values your contributions and lets you shine.
• You’re passionate about delivering results and love to take on complex technical tasks with confidence.

If you’re ready for a fresh start and want to be part of a company that values your expertise, IMPACT is the place for you! Visit impacttg.

com to learn more and apply today.

Apply Now and Be Part of a Team That Trusts You to Make an IMPACT!