Summary
Reports to the Director, Patient Care Services. Responsibilities include providing lactation management services to expectant and new parents.
Provides breast-feeding training sessions for expectant and new mothers. Also provides lactation management services to clients on an outpatient basis.
Oversees the retail sale (or rental) of breast-feeding related equipment.
MISSION, VALUES and SERVICE GOALS
- MISSION : We deliver outstanding care, inspire health, and connect with heart.
- VALUES : Trust. Respect. Integrity. Compassion.
- SERVICE GOALS : Personally connect. Keep everyone informed. Be on their team.
Provides lactation management services (in accordance with the Hospital's philosophy, policies / procedures and standards) to expectant and new parents by :
- Delivering lactation management services to all in-patient breast-feeding patients.
- Creating a milieu that promotes learning for Hospital staff and patients.
- Conducting bedside lactation rounds daily.
- Consulting with mothers who are having breast-feeding problems.
- Participating (as appropriate) in communication and decision-making activities for obstetrical services.
- Selecting appropriate breast-feeding related supplies for retail sale and for rental.
- Overseeing breast pump rentals and retail sales within the Department.
- Conducting quality assurance programs to monitor the caliber of the program; also completing required reports and records.
- Maintaining records and preparing various reports for the Director as required.
- Performing follow-up telephone consultations.
- Communicating with Physicians or Practitioners in regards to breast-feeding problems or issues.
- Referring new breast-feeding mothers to outside resources as needed for follow-up (WIC, private lactation consultants, support groups, etc.).
Oversees activities related to outpatient lactation management services by :
- Delivering lactation management services to outpatient breast-feeding mothers.
- Planning and organizing activities related to the lactation management services that are done on an outpatient basis.
- Consulting with mothers who are having breast-feeding problems after they have left the Hospital.
- Performing follow-up telephone consultations with post-delivery clients.
- Communicating with Physicians or Practitioners in regard to breast-feeding problems or issues.
- Serving as a resource to all Hospital staff regarding breast-feeding related topics or issues.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by :
- Assisting with community outreach or other educational activities as requested.
- Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements :
- Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license / certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position / department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way :
- Leverage innovation everywhere.
- Cultivate human talent.
- Embrace performance improvement.
- Build greatness through accountability.
- Use information to improve and advance.
- Communicate clearly and continuously.
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a nursing program.
Maintaining a valid and current Registered Nurse (RN) license in the state of Indiana is required. A minimum of two years of successful clinical experience in mother / child nursing (newborn intensive care included) is required.
Current professional certification as a Lactation Consultant (IBCLC) is required or must be obtained within two years of hire.
Knowledge & Skills
- Requires in-depth knowledge of lactation principles and practices.
- Requires the ability to successfully teach breast-feeding skills to mothers. Also requires the ability to conduct educational programs for individuals and groups of various ages.
- Requires the ability to work effectively with a number of patient care units (Mother / Baby, NICU and Pediatrics) and various levels of care providers as needed.
- Requires a solid understanding of the Hospital's philosophy and standards as they relate to lactation management services.
- Requires the ability to interact effectively with individuals who may be under stress.
- Requires the ability to function independently as an outpatient educator.
- Demonstrates a good understanding of breast-feeding related outside resources.
- Demonstrates planning, organization and analytical skills.
- Requires the interpersonal and communication skills (both verbal and written) necessary to interact with a diverse group of clients (and their families).
Also requires the ability to speak in a clear and concise manner.
Demonstrates the ability to effectively use audio-visual equipment and various teaching materials.
Working Conditions
- Works in a classroom and patient care environment requiring physical exertion, frequent changes in job demands, and certain undesirable patient care activities.
- May be exposed to bio-hazards.
Physical Demands
- Requires the physical ability and stamina to perform the essential functions of the position.