Quality Assurance Coordinator

Position Summary

Assists the Manager of Quality Assurance to monitor and maintain the accreditation and credibility of the clinical laboratories based on industry standards.

Serves as a point of contact to laboratories for Quality related issues, ensuring compliance with all regulatory agency requirements.

Monitors the Oncology Satellite laboratories to ensure compliance with regulations.

Essential Duties

• Ensure laboratory compliance by serving the laboratories as a resource regarding Clinical Laboratory Improvement Amendments of 1988 (CLIA ’88) regulations.
• Assists in ensuring compliance with CAP accreditation standards, ISO 15189, and various state accreditation standards, CDC guidelines and permits, and applicable licenses for all labs.

Assists in auditing to assure all testing facilities / personnel have appropriate licensure and accreditation as deemed by federal, state, and local regulations.

• Performs quality audits. Documents findings, reviews responses, and ensures that corrective action is implemented when non-conformances are found.
• Participates in improvement activities and initiatives for laboratories and implement improvements via partnerships and collaborations.

Facilitates quality improvement teams to achieve set objectives and work towards continuous improvement.

• Serves as a resource and facilitator to ensure that the laboratories follow all applicable Quality System requirements as assigned by the Quality Manager : Non-Conforming Events, Change Control, Proficiency Testing, Document Control, Internal Audits, Safety, Training / Competencies, Vendor Management, Reference Lab Management.
• Assists manager in developing appropriate performance and quality metric reports.
• Assists in the preparation and execution of client and regulatory audits.
• Visit the Oncology satellite laboratory sites to monitor and assist in compliance with regulations.

Competencies

• Accountability : Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness;
• confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals;

demonstrates a commitment to National Jewish Health.

• Adaptability : Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Creativity and Innovation : Applies creative problem-solving skills to develop solutions to problems; recognizes and demonstrates the value in taking smart risks and learning from mistakes;

develops multiple alternatives and understands the feasibility of each; effectively shares and implements his / her ideas.

Generates innovative solutions in work situations; tries different and novel ways to deal with work problems and opportunities.

Decision Making : Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions;

using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Drive for Results : Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals;

tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.

• Informing and Communicating : Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Impact and Influence : Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved.

Taking advantage of opportunities to make a difference and have an impact. When used well, the intended outcome of this competency is the creation of goodwill, trust, and respect while motivating people to want to follow you even when they don’t have to.

Perseverance / Resourcefulness : Works to apply new approaches to existing challenges when delegated; is open-minded and will find new solutions when obvious problem or gap exists;

validates accuracy of information collected; uses internal knowledge bases or best practices .

Continuous Learning and Development : Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities;

using newly gained knowledge and skill to enhance their contribution to the organization.

Peer Relationships : Interacts with others in a constructive, positive, and respectful manner, regardless of individual differences.

Assists team members or co-workers in achieving personal goals and completing assignments.

Supervisory or Managerial Responsibility

None

Travel

Minimal

Core Values

• Be available to work as scheduled and report to work on time.
• Be willing to accept supervision and work well with others.
• Be well groomed, appropriately for your role and wear ID Badge visibly.
• Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
• Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
• Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
• Wears appropriate PPE as outlined by the infection control policies and procedures.
• Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

• Education : Bachelor’s degree required.
• Work Experience : A minimum of two years working in quality program required, clinical laboratory experience preferred.

Experience in participating in preparing for regulatory inspection and accreditation programs is preferred.

Special Training, Certification or Licensure : Valid Driver’s License required. Certified in quality management and regulatory compliance preferred.

Salary Range : $60,262 - $79,079

Benefits

At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset.

With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

• Medical Plans, Dental Plans and Vision Insurance
• Retirement Plan
• FSA and HSA
• Short and Long Term Disability
• Life Insurance and AD&D
• Voluntary Benefits, like Accident Insurance, Critical Care and Hospital Indemnity
• Sick and Vacation Paid Time Off
• Wellness Program
• Legal Plan
2 days ago