Join a Leading Team at Lobel Financial!
Ready to advance your career in finance? Lobel Financial, a leading name in the auto finance industry, invites you to grow with us.
Ranked among the top 20 in our field, we pride ourselves on fostering a supportive environment where your dedication and drive can lead to limitless career advancement opportunities.
Enjoy competitive benefits, work-life balance, and the chance to make a real impact with a company that values your growth and success.
Position : Loan Collections Specialist
Location : Anaheim, CA
Why Join Us?
- Career Growth : We believe in promoting from within and empowering our employees to develop their skills.
- Comprehensive Benefits : Enjoy 401K matching, medical, dental, and vision coverage, optional life insurance, paid holidays, and generous paid time off!
What You'll Do :
- Manage Collections : Contact customers with delinquent loans to secure payments, commitment agreements, or establish repayment plans.
- Customer Service : Provide professional and empathetic customer service regarding collection issues, maintaining a positive customer experience.
- Communication : Utilize phone and email to effectively communicate with customers, ensuring all interactions are accurately documented.
- Adherence to Regulations : Follow state and federal debt collection laws and company policies and procedures.
- Account Management : Monitor and maintain assigned accounts, processing account adjustments resolving discrepancies, and serving as a proactive liaison between creditors and customers.
Skills & Qualifications :
- Bilingual Skills : Fluency in English and Spanish is REQUIRED .
- Time Management : Excellent ability to prioritize and multitask effectively in a fast-paced environment.
- Detail-Oriented : Strong attention to detail and accuracy in documentation and account management.
- Communication Skills : Excellent written and verbal communication skills.
- Computer Proficiency : Working knowledge of Microsoft Office programs and ability to learn company-specific databases.
- Customer Focus : Commitment to delivering excellent customer service and resolving issues effectively.
- Problem Solving : Strong organizational, negotiation, and problem-solving skills.
Preferred Qualifications :
Previous experience with collections within the auto loan industry.
Ready to Make an Impact? Join a team that values your skills and offers opportunities for professional growth. Apply today and discover a fulfilling career at Lobel Financial!
Job Posted by ApplicantPro
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