Client Technology Coordinator

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness.

We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success.

Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best for ourselves and our clients.

At our core, we’re a company that believes we can always create a better way.

The In-Store Client Technology Coordinator is responsible for managing in-store client portals. This role will support internal partners with development of platform technology ensuring final product fulfills client expectations.

In addition, the Technology Account Manager will maintain and process data housed in the system.

Key Responsibilities

Including, but not limited to :

• Liaison between technology, development, in-store and various client teams
• Maintain store profiles, print specs, sign library and other system data
• Serve as store point of contact to field questions regarding the portal
• Coordinate with internal and external partners to create new templates and print order requests
• Analyze and present reporting data
• Lead business team meetings and trainings with key stakeholders
• Generate and manage roadmaps and trackers to ensure successful project executions
• Build relationships to understand customer’s business model and specifications
• All other duties as assigned

Job Requirements

Education :

Bachelor’s Degree preferred.

Experience :

Minimum three years’ experience in account management, project management or technology development preferred

Knowledge, Skills, & Abilities :

• Ability to work independently, multi-task, and maintain organization in a quick turn, fast paced environment.
• Ability to successfully analyze problems, draw valid conclusions and make recommendations
• Excellent verbal and written communication skills

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity.

We are committed to creating a place of belonging a space where employees do not need to sacrifice who they are to exist and grow in our workplace.

Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws.

Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace