PROGRAM & BUSINESS MANAGER (PUBLIC SERVICE ADMINISTRATOR, OPT. 1)

Agency : Department of Healthcare and Family Services

Job Posting ID : CS42262

BPIS : 09585

Class Title : PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option : General Administration / Business Marketing / Labor / Personnel

Bilingual Option : None

Start Date : 10 / 18 / 2024

Closing Date / Time : 10 / 31 / 2024

Salary : Anticipated Starting Salary $7,966 monthly; Full Range $7,966 - $11,759 monthly

Job Type : Salaried

Category : Full Time

County : Sangamon

Number of Vacancies : 1

Plan / BU : RC063

This position is a union position; therefore, provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website.

State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number CS 42262

Job Posting Details :

The Department of Healthcare and Family Services, Child Support Services (CSS) is seeking to hire a motivated candidate to serve as a Public Service Administrator assigned to our Sangamon Program and Business Services unit.

• This position serves as a Unit manager; plans, directs, and evaluates the activities of the Program and Business Services unit for the Division of Child Support Services (CSS);
• develops and maintains cooperative working relationships with Central Management Services staff, governmental officials, and outside sources to facilitate Division operations;

gathers and analyzes information and drafts complex reports for management review.

The ideal candidate will have excellent communication, organizational, and analytical skills to be successful in performing the operations of the Program and Business Services unit.

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including :

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical / Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.

13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being.

We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services.

The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents.

It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement.

In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

HFS is an equal opportunity employer.

Essential Functions

• Subject to management approval, serves as Program and Business Manager for the Program and Business Services unit in the Division of Child Support Services (CSS)
• Serves as working supervisor
• Plans, directs, and evaluates the statewide Administrative Support Services programs for Child Support Services
• Serves as the management liaison in contact with the Bureau of Administrative Services (BAS), private vendors, and other state, federal and local agencies involved with the administrative services needs of the Division
• Develops and directs special projects
• Coordinates the order and movement of supplies and equipment for the Division of CSS offices
• Performs other duties as required or assigned that are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college
• Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or

business organization

Preferred Qualifications

• Three (3) years of professional experience working with public and business administration, principles, and practices
• Three (3) years professional experience utilizing policies and procedures for a public or private organization
• Three (3) years of professional experience working with programs and service objectives, activities and operational systems for a public or private organization
• Three (3) years professional experience developing and managing a supportive agency program
• Two (2) years of professional experience analyzing administrative problems and adopting an effective course of action
• Two (2) years of professional experience developing and maintaining working relationships

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history
• This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds
• Requires the ability to utilize and maintain state issued equipment such as a laptop
• Requires ability to travel in the performance of duties, with overnight stays as appropriate
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours : Monday - Friday 8 : 30a.m. - 5 : 00p.m.

Work Location : 607 E Adams St Springfield, IL 62701-1634

Email : [email protected]

Posting Group : Leadership & Management

This position DOES NOT contain Specialized Skills (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the Apply button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the Illinois.

jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the View Profile link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.

If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources :

State employees : Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees : on Illinois.jobs2web.com click Application Procedures in the footer of every page of the website.

The main form of communication will be through email. Please check your junk mail , spam , or other folder for communication(s) regarding any submitted application(s).

You may receive emails from the following addresses :

• [email protected]
• [email protected]
9 days ago