Description :
Employee Health & Benefits Account Manager
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people.
More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.
Learn more about what makes us different and how you can thrive as an Employee Health & Benefits Account Manager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities.
With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE : MMC).
A day in the life.
As our Account Manager on the Employee Health & Benefits team, you’ll be responsible for the service and retention of our middle to large market group benefit accounts.
You will manage the renewal process and day to day correspondence with the clients. You will assist Producers in gathering the necessary information for new and renewing groups to submit to the marketing team, handle implementations, intake forms and review benef.
You will need to keep your workflows organized and client’s electronic files in in our document management system up to date.
Our future colleague.
We’d love to meet you if your professional track record includes these skills :
- Possess skills necessary to communicate with clients, carriers and prospects concerning Employee Health & Benefits lines of coverage.
- Service assigned clients and prospective clients.
- Assist the Producer / Benefit Consultant in gathering the necessary information regarding new / renewal accounts and submit this information to the Marketing Department.
- Work closely with the Producer / Benefit Consultant to formulate a complete submission for the client
- Assist the Marketing Analyst in the renewal and new business marketing processes
- Coordinate your workflow with the Producer / Benefit Consultant and the Department Manager
- Direct implementation, enrollment, and communication processes
- Perform periodic service calls in accordance with Service Standards
- Utilize stewardship and timeline templates insuring quality service to accounts
- Maintain awareness of new developments and legislation in the Group Benefits field
- Develop and maintain a positive relationship and rapport with clients and carriers
- Work with the Producer / Benefit Consultant on additional items such as the Stewardship Review Process, Service Timelines (creation and usage), Conduct and record Benefit Audit, Legislative and Compliance issues, HIPAA regulations and 5500’s, among others.
These additional qualifications are a plus, but not required to apply :
- Experience with Benefit Point, ImageRight, Employee Navigator, and Zywave.
- College degree desirable; or equivalent combination of education and experience.
- Hold an active 2-15 license.
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are :
- Generous time off, including personal and volunteering
- Health Insurance
- 401k
- Professional development opportunities
- Hybrid work
- Six week paid parental leave for the birth or adoption of a child
- Charitable contribution match programs
- Stock purchase opportunities
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