HVAC Light Commercial Technician

JOB DESCRIPTION

Summary / Objective : To work independently providing maintenance on commercial heating and air conditioning systems according to company standards providing the customer with a high-quality experience.

In some situations may perform diagnostic calls. Systems sizes can go up to 50 tons. No chiller experience required!

Position Type and Expected Hours of Work : This is a full time position. General business hours are Monday - Friday, 8a - 5p with some weeknights, weekends and evenings.

Required Qualifications / Experience

• Must pass drug and background screens
• Valid driver's license and insurable through company insurance carrier
• Minimum of 1 year HVAC commercial service work
• Able to communicate clearly in English both verbally and in writing
• Ability to work with tools used in the job in a safe manner

Preferred Qualifications / Experience

Completion of HVAC training program

Essential Duties

• Arrive at jobsite at scheduled time and location as dispatched
• Relocate from one jobsite to another jobsite as dispatched during the workday
• Report to dispatcher when arriving and leaving jobsite
• Operate company vehicle as needed
• Follow instructions from supervisor and / or dispatcher and carry out in timely manner
• Report problems with company tools or vehicle promptly
• Report problems with equipment to Service Dispatcher to expedite parts delivery
• Communicate with customers and collect C.O.D. on maintenance and demand service visits as directed
• Ability to work staggered schedule if required
• Maintain professional appearance and attitude at all times
• Complete all service related forms properly
• Provide all customers with new / renew maintenance agreements
• Perform routine preventative maintenance on light commercial equipment with minimal assistance and supervision, including completion of maintenance checklists in full
• Inform and educate customers on additional products or services available through company
• Inform customer of replacement options following company guidelines
• On call status for emergency service as required
• Develop basic knowledge and ability to layout and install low voltage wiring
• Develop basic knowledge of diagnostic and troubleshooting techniques
• Develop knowledge of proper interpretations of testing devices
• Develop soldering skills
• Develop enhanced customer service skills.
• Perform filter changes utilizing filter checklist paperwork unassisted
• Develop skills to perform planned maintenance on light commercial systems utilizing maintenance checklist with assistance of a Service Technician
• Inform and educate customers about commercial planned maintenance agreements
• Acquire commercial planned maintenance agreements
• Develop basic knowledge and ability to read and interpret wiring diagrams
• Other duties as assigned

Competencies :

• Communication
• Continuous Learning and Professional Development
• Customer / Client focused
• Quality Oriented / Work Standards
• Safety Awareness

Supervisory Responsibility : None

Work Environment : Environment consists of extreme variations due to conditions, including but not limited to : heat, cold, wet, wind, sunlight, absence of light, insects, animals, mammals, reptiles and other conditions deemed by worksite.

Physical Demands : Reaching, bending, stooping, walking, sitting, crawling, and squatting. Holding, carrying objects and lifting - including heavy objects such as equipment up to 200 pounds.

Use of tools and equipment such as hand tools and ladders including extension ladders.