Assistant Manager

The Salvation Army Mission :

The Salvation Army, an international movement, is an evangelical part of the universal Christian

church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is

to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective :

Assists Store Manager with the store staff; production and sales; store maintenance; customer

development; banking and record keeping procedures. Supports Manager in all day to day

operations of assigned thrift store.

Essential Functions :

This job description should not be interpreted as all inclusive. It is intended to identify the essential

functions and requirements of the position. Other job related responsibilities and tasks may be

assigned. Reasonable accommodation may be made to enable individuals with disabilities to

perform the essential job functions.

List functions here :

Supports

staff training and supervision as assigned.

o Participates in recruiting and interviewing staff for store as assigned.

o Participates in scheduling of staff, monitors accuracy and submits payroll for processing as

assigned.

o Ensure that all TSA policies and practices concerning employee relations are complied

with.

o Promptly forwards all employment related paperwork to the HR Department at the ARC.

o Provided training, supervision and support to beneficiaries that are assigned to the store as

part of their work therapy.

Supports

implementation of strategies to meet production and sales goals.

o Supervises the product acquisition (donation) processes, production (sorting, hanging,

pricing and presentation) processes and sales processes.

o Supervises and is proficient in all parts of the acquisition, production and sales processes.

o Supervises the product rotation process and is diligent in turning product over.

o Communicates with central warehouse to place orders for next day's processing needs.

Job Description Page 2 of 4

Assist

manager with the store maintenance and appearance of the store with regard to safety,

security, cleanliness, appearance and utility.

Ensures that the store is in compliance with all OSHA and Salvation Army safety and security

policies and procedures.

o Checks to make sure displays and floor layout plans are being followed and updated.

o Identify and communicate with manager ways to improve appearance and appeal of store

to customers.

o Implement Product Control Procedures preventing shrinkage through theft or spoilage.

o Promptly reports all maintenance or repair needs and issues to the store manager and

when unavailable the appropriate personnel at the ARC.

Implements

customer development and retention plans.

o Creates an enjoyable shopping experience.

o Interacts positively with customers, setting the example for all staff.

Assist

the manager in recordkeeping and reporting procedures for the store.

o Applies TSA approved cash handling procedures for opening and closing of registers.

o Assists in the management of the bank runs and deposit procedures for the store.

o Reports Store production and sales as assigned.

o Uses inventory tracking as assigned.

Communicates

with the Store Manager regarding all facets of the stores operations keeping

them updated and sharing all incidents, concerns and ideas; and with ARC Department Heads

as outlined in training as assigned.

conjunction with the store manager works to keep income and expenses within budget

parameters.

o Manages cash handling procedures in accordance with TSA Policy.

Must

be available for a flexible schedule to work early shifts, late shifts, and most weekends, in

order to observe and provide training to all store employees.

conjunction with the store manager proactively works to improve the image of The Salvation

Army among staff and in the community.

o Creates a positive understanding of policies and procedures.

o Redirects complaints and criticism, by providing education and understanding of the

program and pricing.

Protects

the resources under their supervision.

o Implement Product Control Procedures preventing shrinkage through theft or spoilage.

o Control property, utility and product supply waste.

other duties as assigned.

Support

the mission statement of The Salvation Army.

Minimum Qualifications :

The requirements listed below are representative of the minimal education, experience, skills, and / or

abilities required for this position.

Education & Experience : High School Degree or Equivalent. 2 years of retail experience, thrift

experience is a plus. Associates Degree a plus.

Job Description Page 3 of 4

Certifications : Valid Driver's License. Able to drive on behalf of The Salvation Army per Salvation

Army Policy

Skills / Abilities :

Ability to speak, write and understand English in a manner sufficient for effective communication

with customers, management and co workers.

Basic computer skills including but not limited to the use of the Point of Sales System; the payroll

program and all other programs or systems that are adopted by the TSA ARC.

• Ability to give change accurately.
• Good speaking, hearing and vision ability, and excellent manual dexterity.

Supervisory Responsibility :

Supports

the training and supervision the store staff.

Document

and provide information requested about direct reports to store manager for a

personnel review and corrective action.

Review

and approve time and attendance for store personnel using the current payroll system.

Checks time logs regularly. Following all current regulations and trainings.

Physical Requirements :

The physical requirements described here are representative of those that must be met by an

employee to successfully perform the duties of this job. Reasonable accommodation may be made to

enable individuals to perform the essential functions of this job.

While performing the duties of this position, the employee is regularly required to stand; use hands,

handle, or feel; and hear or talk. The employee is frequently required to walk and reach with hands

and arms. The employee is occasionally required to climb or balance; and stoop, kneel or crouch.

The employee must regularly lift and / or move up to 50 pounds, and occasionally lift and / or move up

to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and

ability to adjust focus.

The work environment for this position is a store environment with a quiet to moderate noise level.

The environment may be dusty and may experience temperature fluctuations based on weather. May

stand for extended periods

Travel :

May be required to travel to various locations for work or training

Working Conditions :

The work environment for this position is a store environment with a quiet to moderate noise level.

The environment may be dusty and may experience temperature fluctuations based on weather. May

stand for extended periods. Full-time position; will require weekend and evening hours.

Job Description Page 4 of 4

All employees recognize that The Salvation Army is a church and agree that they will do

nothing as an employee of The Salvation Army to undermine its religious mission.