Talent.com
Client Service Coordinator - 001314

Client Service Coordinator - 001314

Banfield Pet HospitalTustin, CA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Client Service Coordinator

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Essential Responsibilities and Tasks :

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

The pay range for this role is $16.93 - $21.63 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits :

  • Comprehensive Medical, Dental, and Vision Insurance : Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
  • Generous Retirement Plans (401(k) and Roth) : Invest in your future and enjoy a generous company match to help you build a secure financial future.
  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs) : At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
  • Paid Time Off and Holidays : Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.
  • Top-Tier Mental Health and Wellbeing Resources : Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.
  • Associate Life Insurance (company-paid) & Supplemental Life Insurance : Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
  • Company-Paid Short- and Long-Term Disability : Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
  • Flexible Spending Accounts (FSA) : Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
  • Health Savings Account (HSA) : Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
  • Paid Parental Leave : We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
  • Continuing Education Allowance (for Eligible Positions) : Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.
  • Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.
  • Fertility and Family Building Support : We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
  • Digital Exercise Therapy : Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
  • Voluntary Protection Benefits : Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.
  • Legal Plan : Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.
  • Identity Protection : Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.
  • Commuter Benefits : Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.
  • Three Free Optimum Wellness Plans for Pets : We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.
  • Exclusive Discounts : Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.
  • serp_jobs.job_alerts.create_a_job

    Client Service Coordinator • Tustin, CA, US

    Job_description.internal_linking.related_jobs
    Client Care Coordinator

    Client Care Coordinator

    Krista Care LLCArcadia, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We at Krista Care believe in a client first approach.You must be compassionate to work with Krista Care.We are more than just a team as we treat each other as family. If you are looking for a compan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Service Coordinator - 000129

    Client Service Coordinator - 000129

    Banfield Pet HospitalMurrieta, CA, US
    serp_jobs.job_card.full_time
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Client Relations Coordinator

    Remote Client Relations Coordinator

    TradeJobsWorkforce92735 Santa Ana, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Coordinator

    Customer Service Coordinator

    Interior Logic GroupLa Mirada, CA, US
    serp_jobs.job_card.full_time
    Looking to build your career and design your future? You have come to the right place.Provide timely and accurate order entry, receiving orders by phone, email or online systems.Leads resolution of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Support Services Coordinator

    Support Services Coordinator

    FUJIFILMCypress, CA, US
    serp_jobs.job_card.full_time
    Responsible for coordinating and performing tasks related to mailroom, facility office equipment / supplies and building operations / maintenance. Work with minimum direction and interface with all leve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Service Coordinator - 001227

    Client Service Coordinator - 001227

    Banfield Pet HospitalMission Viejo, CA, US
    serp_jobs.job_card.full_time
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Service Coordinator

    Client Service Coordinator

    Banfield Pet HospitalWhittier, CA, US
    serp_jobs.job_card.full_time
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Client Success Coordinator

    Client Success Coordinator

    FreshTaxSanta Ana, California, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    At FreshTax, we don’t just provide tax relief—we provide.Our team is passionate about transforming the tax resolution industry through innovation, empathy, and a relentless commitment to our client...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Services Coordinator

    Client Services Coordinator

    NRI DistributionFontana, CA, US
    serp_jobs.job_card.full_time
    The Client Services Coordinator performs all functions related to the processing of orders and receipts through our 3PL facilities to meet client and customer expectations, acting as the primary li...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tax Associate

    Tax Associate

    IntuitPerris, CA, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Coordinator

    Sales Coordinator

    The KYA GroupSanta Ana, CA, US
    serp_jobs.job_card.full_time
    KYA Services is looking for a motivated and versatile individual to join our expanding team in a position that offers opportunities for career advancement in Sales or Operations.This entry level ro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    A / P Coordinator II

    A / P Coordinator II

    Yamaha AmericaBuena Park, CA, United States
    serp_jobs.job_card.full_time
    Obtain authorization and process payment to vendors and suppliers.Ensure application of company policies and accounting guidelines. Support timely resolution of issues.Support accurate and timely pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Tenant Services Coordinator

    Tenant Services Coordinator

    LBA Logistics | LBA PropertiesIrvine, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    LBA Logistics & LBA Properties (“LBA”) is a full-service real estate investment and management company headquartered in Irvine, CA. LBA has a national industrial portfolio in all the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Service Coordinator - 000126

    Client Service Coordinator - 000126

    Banfield Pet HospitalCorona, CA, US
    serp_jobs.job_card.full_time +1
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Coordinator

    Customer Service Coordinator

    804 TechnologyIrvine, California, US
    serp_jobs.job_card.temporary
    serp_jobs.filters_job_card.quick_apply
    With minimum supervision, responsible for administrative duties of broad scope and complexity requiring independent judgment and familiarity with applicable procedures. Effective interpersonal, verb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tax Associate - Onsite

    Tax Associate - Onsite

    IntuitPerris, CA, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Coordinator- Bilingual

    Client Coordinator- Bilingual

    Maxim Health SystemsSan Bernardino, CA, US
    serp_jobs.job_card.full_time
    Maxim Healthcare is hiring for a Client Coordinator to work with clients, patients and active caregivers to identify open shifts, availability, and coordinate schedules. To support this market's cli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Service Coordinator

    Service Coordinator

    KoneCosta Mesa, CA, US
    serp_jobs.job_card.full_time
    Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings through...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days