Level 3 IT Support Specialist

VirtualVocations
Jamaica, New York, United States
Full-time

A company is looking for a Level 3 IT Support Specialist to provide expert-level support for cloud services.Key ResponsibilitiesProvide expert operational support for cloud infrastructure, resolving escalated issuesDocument processes and train junior staff to enhance technical skillsMonitor and optimize cloud services for performance and cost efficiencyRequired QualificationsProven experience with Microsoft Azure, Microsoft 365, and Google WorkspaceProficiency in Windows operating systemsIn-depth knowledge of networking concepts and security principlesStrong proficiency with automation tools and scripting languages, especially PowerShellFamiliarity with ITIL framework and IT service management tools like Jira and Confluence

4 days ago
Related jobs
Promoted
VirtualVocations
Queens, New York

A company is looking for a Mid-Level IT Specialist to provide technical support and maintain IT systems. ...

City of New York
The Bronx, New York

NYCHA’s Desktop & Devices Team is seeking an IT Support Specialist who will work under the Desktop Support Manager and be responsible for providing desktop, laptop, and end user device support for NYCHA users. The IT Support Specialist will be required to work with Windows and MAC Operating Systems,...

Promoted
VirtualVocations
The Bronx, New York

A company is looking for an IT Remote Support Specialist I to provide customer service support for technical issues related to hardware, software, and network services. ...

Motion Recruitment
New York, New York

They are currently seeking an experienced IT Support Specialist to join the team and contribute to the excellence of IT services. You will be a vital part of the IT team, responsible for ensuring the reliability and effectiveness of IT systems. Collaborating with the IT team to develop and implement...

Sulekha
New York, New York

We are looking for our esteemed client services where they were looking for IT SUPPORT SPECIALIST to support the team with one experience of hardware desktop knowledge to resolve trouble shooting services. FREE OF COST training in hardware support and services including basic electronic theory, term...

Per Scholas-National Recruitment
New York, New York

Exciting Entry Level IT Support Opportunity! New York, NY Unlock your potential with Per Scholas! Apply here to receive additional information about Per Scholas and an invitation to submit our official eligibility form. Opportunity Highlights:  Hands-on experience in the dynamic field of IT Sup...

Sulekha
New York, New York

We are looking for our esteemed client services where they were looking for IT SUPPORT SPECIALIST to support the team with one experience of hardware desktop knowledge to resolve trouble shooting services Our I. FREE OF COST training in hardware support and services including basic electronic theory...

Milestone Technologies, Inc.
New York, New York

You will work within the IT Support Team to build more mature systems and support IT projects across many teams. Support various IT Systems including Slack, G Suite, Jamf, Okta, Jira/Confluence, Mac, PC, Zoom, and more. Ability to handle support tickets in line with SLAs. You will be supporting the ...

ION
New York, New York

This Level 2 IT Service Desk Engineer role will be part of the ION's US IT Service Desk primarily based in NYC (midtown). Administration of ION's ITSM Ivanti Neurons including logging of IT support calls received via walk ups, Teams, email, phone calls, etc. The IT team is formed of an enthusiastic ...

Broadridge
New York, New York

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we l...