Job Description
Job Description
Lingo Staffing is hiring a experienced customer service / sales support personnel. This position supports our clients using a strategic perspective to drive company revenue.
Hours : 8 am to 5 pm Monday through Friday, occasional overtime, and some Saturdays.
Pay : $20
Responsibilities :
- Learn and understand all areas of our business so that you can be exceptional!
- Answer all incoming phone calls on the first ring with a positive, professional attitude
- Follow-up on management's email correspondence until project completion
- Respond to and resolve all inquiries quickly, accurately, and efficiently with professionalism.
- Suggest and offer company products each time a phone call is made, or an email is sent
- Track and proactively do what is needed to make orders ship as expected
- Track communication with clients and follow up until project completion
- Inspect all documents and artwork for accuracy in detail
- Acquire the client's approval on all artwork
- Match orders to invoices and ensure any back-ordered items ship
- Track commission payments to ensure they are timely and accurate
- Maintain accurate files on a daily basis
- Work trade shows a minimum of three (3) times per year; each show requires one (1) week out of town
- Convert leads into solid orders and lasting customers
- Use sales software to manage the volume of work
- Create and manipulate data using Excel formulas to provide reports
- Potential travel within Oklahoma City Metro to work one-on-one with clients
Requirements :
- Minimum typing 75 WPM
- Minimum 10-key speed : 11.000 KPH
- Proficient in Microsoft Word, Outlook, and Excell including the ability to create new worksheets with formulas
This is a great opportunity, please apply we can't wait to review your resume!
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