Job Summary
The Dispatcher is responsible for coordinating activities involved in delivering products or services for CEMEX or customers.
Job Responsibilities
- Liaison between Sales, Customers and Terminal management
- Resolve and communicate in a satisfactory and timely manner any customer concerns or issues
- Promote a safe work environment and team mentality
- Learn and could maintain D.O.T. driver’s hours of service daily logs for internal drivers or external contractors, as appropriate and necessary
- Monitor equipment maintenance schedule for company owned equipment to ensure D.O.T. compliance
- Work with Terminal management to provide solutions for more effective and efficient output
Qualifications
- High School diploma or GED required; Bachelor’s degree preferred
- Bi-lingual in English and Spanish preferred
- 2-5 years Customer Service Experience
Knowledge, Skills, and Abilities
- General knowledge and familiarity with cement and building materials
- Proficient in Windows office suite
- Knowledge of trucking software preferred
- Able to work in a fast paced, high stress office environment
Working Conditions
- Capable to work extended hours, including weekends, as necessary
- Able to work in standard office environment with computer equipment
- Capable to work in open office environment
Physical Requirements
- Requires frequent sitting, standing and walking
- Able to exert up to 20 pounds of force occasionally and / or negligible amount of force frequently
- While performing the duties of this job, the employee is regularly required to talk and hear in order to communicate
Legal Notices
CEMEX is an EEO / AA (equal opportunity / affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.
CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.
CEMEX is an E-Verify participating employer.
Arizona Smoke-Free Act. CEMEX complies with the State of Arizona’s Smoke-Free Act (Arizona Revised Statutes 36-601.01). Smoking and / or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and / or vehicle owned or leased by CEMEX.
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well.
You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (
EEO Statement - En Español
CEMEX es una institución EEO / AA (igualdad de oportunidad / acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.