Job Description
Job Description
BASELINE FITNESS
Job Description
Job Title : Team Lead
Reports to : Club Manager
Status : Full Time / Non-Exempt
Job Summary
Responsible for assisting in the oversight of gym operations to ensure positive member experience and financially successful club.
Essential Duties and Responsibilities
- Assist in member service oversight making sure all staff are always providing great customer experience.
- Very involved in all front desk related tasks
- Greet / meet potential members and provide gym tour
- Assist to facilitate member service issues and questions.
- Provide backup support to Club Manager as needed.
- Assist overseeing cleanliness and appearance of gym
- Assist in managing marketing efforts. Making sure staff is aware and trained on all current marketing promotions.
- Assist in ordering supplies, keeping inventory and tracking reports as needed.
Essential Behavior Requirements
- Customer Service : communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
- Listening : actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
- Problem Solving : recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations;
seeks additional assistance when needed.
Diplomacy : demonstrates tact and skill in all interactions while using appropriate behavior and language.
Minimum Qualifications
- Strong customer service skills
- Strong communication, organizational and leadership skills
- Basic computer proficiency
Physical Demands
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift up to 50 lbs less than 30% of the time
Other
- Employee Recognition Program
- Advancement Opportunities : The Team Lead position is a developmental position in our manager pipeline. It is the first step along our progressive, Purple Path, to becoming a Club Manager.
Team Leads learn the Planet Fitness culture and experience, while simultaneously building their leadership and development skills.
Team Leads who successfully complete the Team Lead program, would then move onto Manager in Training and if successful, a Club Manager position.
Check us out on LinkedIn at : Planet Fitness - PF Baseline Fitness
Team Lead I (1st Shift 4x9+4)
Responsibilities also include providing the shift supervisor with relevant performance feedback in addition to providing daily work direction and leadership to assigned team to maintain and improve business results. Ensure the continuous flow of production to meet planned output while following oper...
Team Lead
Team Leads who successfully complete the Team Lead program, would then move onto Manager in Training and if successful, a Club Manager position. Team Leads learn the Planet Fitness culture and experience, while simultaneously building their leadership and development skills. Advancement Opportunitie...
Team Lead
Team Leads who successfully complete the Team Lead program, would then move onto Manager in Training and if successful, a Club Manager position. Team Leads learn the Planet Fitness culture and experience, while simultaneously building their leadership and development skills. Advancement Opportunitie...
Portfolio Manager Team Lead
In addition to education, prefer 3-5 years of experience in a senior portfolio manager or team lead role in Commercial Banking. The people on our team are the foundation of our success. Leads, manages, and provides guidance for the Portfolio Managers in assigned region. ...
Team Lead
Team Leads who successfully complete the Team Lead program, would then move onto Manager in Training and if successful, a Club Manager position. Team Leads learn the Planet Fitness culture and experience, while simultaneously building their leadership and development skills. Advancement Opportunitie...
Risk & Controls Project Team Lead
The Business Risk & Controls (‘BRC’) team is a specialist First Line team operating within the Equiniti US Shareholder Services division. Lead and direct an offshore team of process, risk and control analysts to support the creation of process maps, risk inventory, controls inventory and PRCSA (Proc...
Team Sales Lead
Love sports, local events, fashion, retail, leading others, or all of the above? If so, Rally House may be the perfect fit for you! Team Sales Leads at Rally House are the leader of others and can be counted on to deliver results consistently. Team Sales Leads help in setting the company’s selling s...
Customer Support Team Lead
The Customer Support Team Lead is responsible for assisting the Customer Support Manager in maintaining the daily activities, ensuring efficient processes and provide informal leadership to a team of Customer Support Representatives. Often acts as a facilitator and team leader. Other functions and p...
Team Lead (Key Holder) - Des Moines
Team Leaders at ASICS have the ability to grow and develop their leadership skills while completing essential daily tasks. In the absence of the management team, the Team Lead supervises all store personnel, including implementing and enforcing company policies, procedures and corporate directives. ...
Warehouse Team Lead
We are seeking a Warehouse Team Lead in Cedar Rapids, IA. The Operations Team Lead is expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem- solving. ...