WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.
You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.
You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
- Adheres to all departmental and property policies and procedures regarding guest service standards.
- Acknowledges, greets, and converses in English with all guests; offers assistance and information toanyone showing an interest in gaming.
- Provides fast, flawless, personalized service to players.
- Consistently builds and maintains rapport with guests.
- Maintains knowledge of all aspects of the games dealt.
- Complies with all company and departmental policies and procedures, State Gaming Regulations, andInternal Controls.
- Conducts assigned game according to procedure.
- Ensures appropriate game protection.
- Ensures appropriate game pace for all players.
- Responsible for learning and being familiar with the property’s other gaming and entertainment / serviceactivities in order to provide accurate information and enhance guest experience.
- Ensures payouts are made quickly and accurately.
- Fills and credits tables by verification of cheques.
- Opens and closes tables according to established guidelines and procedures.
- Performs all other related and compatible duties as assigned.
- Maintains strict confidentiality in all company matters.
BRING US YOUR BEST.
- Must have strong verbal communication skills; must be fluent and literate in English.
- Ability to maintain a high level of confidentiality and professionalism.
- Knowledgeable of applicable state gaming laws and regulations.
- Must have excellent customer service and interpersonal skills.
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Highly organized and detail oriented.
- Able to add, subtract, multiply, and divide accurately to figure payoffs.
- Ability to work any shift or hours, including nights, weekends, holidays, and overtime.
STAY IN THE GAME. FOLLOW US.
30+ days ago