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Infrastructure Analyst II

VirtualVocations
Charlotte, North Carolina, United States
Full-time

A company is looking for an Infrastructure Analyst II to manage installations, configurations, and maintenance of systems hardware and software.

Key ResponsibilitiesResolve help desk escalations and technical incidentsPerform systems maintenance activities and follow Standard Operating ProceduresIdentify improvement opportunities and document changes to enhance efficiencyRequired Qualifications and EducationMinimum of 4 years of higher education and / or work experiencePrior experience reading and digesting technical informationStrong customer focus and ability to manage multiple work prioritiesPrior experience communicating technical problems to managementBachelor's degree in a technology-related field is preferred

2 days ago
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