PURPOSE : Functions as a working lead, providing work direction to Custodian staff. Accountable for the performance of a variety of physical tasks in maintaining the cleanliness of the Mall.
To ensure that guests to Mall of America have a positive shopping and entertainment experience.
ESSENTIAL DUTIESAND RESPONSIBILITIES :
Ensure the overall safety of the immediate work area as well as surrounding areas
Provide outstanding internal and external guest service
Assists in the supervision of Custodians, including but not limited to : day-to-day scheduling of team member tasks, assisting with monitoring and documentation of attendance and training.
Inspection of work to ensure Mall of America standards are maintained. Provide input on performance appraisals.
Serve as an on-duty person in charge of Custodians in the absence of an on-duty Housekeeping Supervisor
Provide input into development or enhancement of Housekeeping procedures
Assist supervisor in controlling inventory through check-in and check-out of equipment
Check equipment prior to use; performs preventative maintenance according to schedule
Complete logs documenting equipment use, keeps other records as required
Operate power equipment associated with custodial duties
Clean restrooms and stocks restroom supplies
Clean seating areas, escalators, elevators, railings, telephone carousels and drinking fountains
Patrol common areas of mall, park, and food courts during mall hours and clean spills, pick up litter, remove stickers and gum
Sweep and wet mops floor in common areas in mall, park, food courts and service corridors
Vacuum and extract carpet areas
May clean high glass and fixtures requiring use of ladders, lifts and / or scaffolding
Provide support and assistance to other team leaders, team members and other departments as requested
Assist with snow removal when necessary
Regular, reliable and consistent attendance
Additional duties as assigned.
PREFERRED SKILLS, KNOWLEDGE AND ABILITIES :
High school diploma or equivalent preferred
Previous leadership experience is a plus
Skills in personal time management and multi-tasking
Excellent communication skills
Working knowledge of the safe handling of equipment and materials used in custodial duties
Ability to perform some of all the physical tasks in relation to lifting, scrubbing, sweeping, mopping and other custodial duties
Ability to work variable and / or rotating shifts including nights, weekends and holidays
1-2 years previous experience in a housekeeping / custodial environment
Pay Type : Hourly
Other details
- Job Family MOA
- Pay Type Hourly
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