Banquet Manager

Job Description

Job Description

Description :

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States.

We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences.

We are people-focused, data-driven, and accountable to our guests and our clients.

Summary :

The Banquet Manager is responsible for directing and motivating team while personally assisting in providing high quality service based on requirements and standards.

They are also responsible for monitoring and controlling financial and administrative responsibilities including asset protection, providing clear and concise communications to everyone having ownership in the success of the event, and identifying training opportunities.

Duties & Responsibilities :

• Manage and oversee all banquet operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges;

focuses on continuous improvement of guest satisfaction.

Requirements : Qualifications :

Qualifications :

• High school diploma or GED required
• 2+ years of experience in the event management, food and beverage, or related professional area
• Previous experience in similar role is preferred

Benefits :

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Additional benefits may be available

Arbor’s Guiding Principles :

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties :

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.