Warehouse Administrator

Job Description

Job Description

Salary : $25 - $29

EO Products is a company with one mission and two brands : to create healthy personal care products that nurture the people who use them, respect the people who make them, and honor the planet we all share.

At EO, we believe in purpose, planet, people, and profits. That means we’re a B-Corp, running a zero-waste factory making high-quality personal care products in 100% recycled (and recyclable) bottles.

Our family owned business has been leading the industry we helped create for almost 30 years, and we're dedicated to leading the care corps.

We offer a fun casual place to work, great benefits, employee discounts, and free products. We are a diverse team of free-thinking individuals, and our company culture values responsibility, collaboration, integrity and passion.

We look forward to hearing from you!

This role is required to be on-site 100% of the time

COMPENSATION AND BENEFITS

• Compensation is dependent upon experience : anticipated range $25 - $29
• Medical, dental, vision, and ancillary insurances
• Paid time off, Sick / Wellness Time, Paid Holidays, and additional time off benefits
• 401K Retirement Plan with employer match
• Free products and fantastic discounts for yourself, and family / friends!
• Stipends for cellphone, internet, PPE (such as steel toe boots), and English or Spanish Language courses

POSITION SUMMARY

The Warehouse Administrator will work closely with the Shipping Manager and the Distribution team to complete tasks related to all warehouse operations.

This team member facilitates EDI customer orders, trains other team members in EDI functions as directed, and collaborates with cross functional teams on both day-to-day and project-based deliverables.

The Warehouse Administrator utilizes the ERP system and related software to create shipping documents, update scheduled ship dates in order to maintain accurate outbound shipment schedule visibility, maintain database information for internal reporting, accurately process ASN’s, and acts as a key communications liaison within and outside of the Shipping department.

This team member is responsible for assisting with cycle counts, the creation of work instructions, and other departmental tasks as assigned.

This role is required to be on-site 100% of the time. Employee must be able to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RESPONSIBILITIES

EDI Systems Support

• Perform EDI-related processes for outbound distribution within specified timelines and according to protocol
• Troubleshoot EDI issues in coordination with internal and external EDI partners
• Support EDI interactions with ERP system
• Support with EDI quality control, between NetSuite and other systems, including :
• Be able to research, identify root causes of, and address chargebacks (related to ASN’s advanced shipping notice with vendors)
• Providing weekly communication about data flow issues
• Labels, routing, pallet tags, BOL
• Suggesting process improvements

ERP / Vendor Management and Related Paperwork

• Route orders through various vendor portals (Amazon, Walmart.com, Marmaxx) to finalize details before shipping
• When processing received orders, update scheduled ship dates in ERP (Netsuite) in order to maintain accurate reporting visibility for outbound shipments
• Invoice all outbound shipments on a daily basis
• Verify and send ASNs that ship same-day;
• Coordinate departmentally for late shipments
• Maintain comprehensive filing system, including :
• Scan BOL’s into NS
• File hardcopy inbound receipts filed
• Scan packing slip / CofA into NS as directed
• Create customs documents for export orders
• Verify sales order fulfillments in the ERP system; take action on sales orders if adjustments or support is needed

Shipping and Receiving Support

• Organize time and labor to ensure orders are ready to meet customer pickup schedule
• Receive transfer orders from campus warehouses on arrival, including :
• Loading and unloading transfer orders as needed
• Using RF scanners to receive Transfer Order contents
• Record any other necessary data associated with shipping and receiving onto sales and transfer order paperwork
• Work as a team to assist with inventory cycle counts as directed

Other

• Follow shipping and receiving policies and procedures
• Support in the development and administration of work instructions and departmental SOP’s
• Support the Shipping & Receiving Manager with internal communications and initiatives across facilities, such as coordination of safety trainings and department meetings (company updates), forklift certification, dissemination of work instructions, and other communication or administrative requests
• Immediately communicate any inventory and scheduling issues. Maintain constant communication with cross functional teams such as SalesOps
• Support a safe working environment at EOP by reporting any unsafe conditions or observed, unsafe conduct
• Perform other tasks and projects as directed by management

SKILLS / QUALIFICATIONS

Strong business acumen

• Problem analysis and problem solving
• Basic proficiency or ability to work with Excel / Google Sheets and Word / Google Docs
• Excellent oral and written communication skills
• Excellent interpersonal skills and ability to interact with people at all levels
• Ability to manage duties through wise planning, time optimization, detail orientation, and prioritization
• Proficiency with database systems and software programs such as Google Docs and Adobe

EDUCATION AND EXPERIENCE

• 3+ years related experience (shipping and distribution, database management, vendor orders, or other)
• 3+ years of experience working in a distribution environment with order fulfillment and providing supervision to employees preferred
• 3+ years of experience working with data communications and management tools.
• Experience in manufacturing and distribution environments is strongly preferred

Physical Requirements

Work chart of the U.S. Department of Labor for physical exertion

• Physical Demand Level - Heavy
• Occasional (0-33% of the workday) - 50-100 lbs. (22.7 - 45.4 kilos)
• Frequent (34-66% of the workday) - 25 - 50 lbs. (11.4 - 22.7 kilos)
• Constant (67-100% of the workday) - 10 - 20 lbs. (4.5 - 9.0 kilos)
• Typical energy required - 6.4 - 7.5 METS

General Work Environment :

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and label printers.

While performing the duties of this job, the employee will also occasionally work on the warehouse floor and outside of the building.

The employee occasionally works near moving mechanical parts and may be exposed to wet and / or humid conditions, ambient air, temperature extremes, fumes or airborne particles, traffic, toxic or caustic chemicals, risk of electrical shock, and vibration.

The noise level in the warehouse work environment is usually moderate, but occasionally high.