To Apply for this Job Click Here
Our Tucson, Arizona client has a contract opportunity for an IT Site Associate Specialist who serves as a source of technical assistance and support to the user community for data, voice, video, hardware and software.
POSITION SUMMARY :
Responds, coordinates, diagnoses, and troubleshoots calls for break / fix, software installs, moving / relocating, and equipment swaps in a timely manner;
or escalates problems on behalf of the customer to the appropriate technical staff for resolution.
Electronically documents activities. Supports and maintains effective relationships with users.
ESSENTIAL FUNCTIONS :
Provides and documents day-to-day technical support to employees for internal desktop systems software, hardware, data, voice, and related peripherals.
Installs, configures, and troubleshoots desktop systems / workstations, peripherals, voice / mobile devices, and network issues.
- Maintains passwords, data integrity and file system security for the IT environment.
- Organizes and follows complex and / or detailed technical procedures.
- Consults with clients to resolve technical problems and ensure customer satisfaction.
- Provides courteous and timely customer service, tracks inventory of IT assets.
Knowledge, Skills, and Abilities :
- Knowledge of Windows operating systems, client / server environments within a corporate network structure, fundamental networking concepts, and troubleshooting methodologies.
- Knowledge of voice / mobile communication devices, technical skills for analyzing and problem-solving
- The ability to communicate effectively with a diverse team and work as a team player in a fast paced environment.
- Explain and communicate complex technical processes and terminology to a non-technical audience
- Seeks customer feedback to adapt and meet customer expectations and deliverables.
- Excellent organizational / time management skills.
- Ability to troubleshoot customers' problems by phone, video or in person.
Must Haves :
- Windows Troubleshooting
- Help Desk / Desktop support
- Basic networking knowledge
Formal Training / Education :
Associate degree required.
Experience :
1 year - IT experience required.
To Apply for this Job Click Here
IT Site Associate Specialist
Maintains passwords, data integrity and file system security for the IT environment. The ability to communicate effectively with a diverse team and work as a team player in a fast paced environment. Our Tucson, Arizona client has a contract opportunity for an. Electronically documents activities. ...
Lab Technician
Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities. Prepares reagents and monitors instruments for bulk reagent levels. Performs onsite servicing and technical support of various lab equipment including Benchmark autostainers. Monitors and m...
Water Resources Engineer / Project Manager
Water Resources Engineer / Project Manager. At CEC, you will provide services for projects of various complexities with opportunities in stormwater management & compliance, watershed management, floodplain management, National Flood Insurance Program (NFIP) permitting & map revisions, flood mitigati...
IT Technician
Onsite role from Tucson, AZ for a 4+ months contract. Ensuring all systems are captured within the asset management system. Assist supervisors with pre-migration tasks:. Coordinating with System Administrators and Technical Support Team prior to migration. ...
Project Manager
Our Projects Managers have a core competency of the internal tools and processes to efficiently utilize the company’s resources, ensuring all projects are successful from start to finish. Maintain full project ownership in delivering (but not limited to) low to mid-complexity custom market research ...
Managed IT Support Technician
Our client is looking for a Managed IT Support Technician to join their team!. Help other Technicians with client related issues when needed. B;US Citizen. We are seeking an outgoing, confident Managed Services Technician to help desk support for our managed services clientel...
Desktop and Cloud Services Tech Support
We are looking for a Desktop & Cloud Services Service Desk Technician to provide on-site and remote support for our clients. Our primary focus is in the healthcare industry where we provide everything from general help desk support to EMR Implementation and Network Design and Setup. Windows Desk...
IT Systems Technician
Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Maintain assigned systems and provide problem resolution and technical support services with high reliability and a...
Windows Systems Administrator with Team Lead Experience
Keywords: Tucson AZ Jobs, Windows Systems Administrator, Microsoft Windows, SQL Server, Microsoft Office, Microsoft Outlook, IBM Compatible Hardware, Personal Computers, Word Processing, Spreadsheet, Database Systems, Network Access, Network Security, Network Infrastructure, Systems Administration, ...
Desktop Support Technician
Healthcare customer looking for a desktop support technician to come in for a contracted role. ...