Program Director - Healthcare Administration

Overview

This is a Remote Position

Position Summary

The Program Director oversees faculty and academic staff, ensuring strong leadership for the program and its students. The Program Director is responsible for meeting all relevant accreditation standards and agency regulations, as well as achieving programmatic outcomes.

The Program Director must also implement, monitor, and uphold all applicable policies and procedures to maintain the department’s effective operation.

This position is responsible for student retention, placement, and satisfaction.

All Concorde associates are required to display professionalism, uphold Concorde’s Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.

Responsibilities

Principal Accountabilities & Deliverables

• Provide overall leadership and direction for program performance, academic quality, and high levels of student success
• Build and maintain relationships with healthcare organizations, industry partners, and alumni
• Promote the program through outreach and public relations efforts, enhancing student opportunity and professional network
• Participate in student, campus, and community activities
• Foster a culture of continuous improvement and excellence in teaching
• Enforce program policies and procedures
• Conduct and document regular department staff / faculty meetings
• Participate in the budgeting process
• Review, implement and monitor the Satisfactory Academic Progress process, including grade audits and timely completion of student advising
• Partner with the Director of Academic Operations to recruit, hire, and coach qualified faculty
• Ensure faculty files are maintained and complete per accreditation requirements
• Monitor student progress and outcomes, offering guidance and resources as needed, ensuring licensure and placement goals are accomplished
• Address student concerns and complaints, ensuring a supportive learning environment
• Ensure compliance with all regulatory requirements and accreditation standards including advisory committee meetings, annual reports, self-studies, and responses
• Prepare for and manage accreditation reviews and site visits
• Maintain accurate records and documentation
• Work with the Learning Design team on the design, implementation, and evaluation of curriculum, ensuring alignment with industry standards and employer needs.
• Implement continuous improvement processes to enhance program quality
• Use data and feedback to make informed decisions about program changes and innovations
• Assist with the completion of a scheduled comprehensive program review
• Deliver engaging lectures and laboratory sessions on assigned topics; Develop, update, and revise curriculum to reflect current industry standards and technological advancements
• Establish / maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics.
• Recognizes and rewards employee contributions and achievements.
• Other duties as assigned.

Qualifications

Education / Experience

• Master’s degree in healthcare administration or related field (required); Doctorate in Education, healthcare, or a related field (preferred)
• Minimum of five (5) years working in healthcare administration or a highly related field
• Minimum of three (3) years of experience in higher education program oversight, teaching and leadership
• Minimum of three (3) years in a position serving online students
• Professional knowledge of accreditation standards and processes specific to healthcare administration and distance education
• Experience applying best practices in online teaching and understanding the unique needs and challenges of online learners

Compensation for this role is between $85k-104k / year