Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do. Beyond just medical treatments, we believe in the power of genuine relationships and heartfelt compassion.
It's what sets us apart and makes us truly special.
When you join our team, you're not just stepping into a job you're becoming part of a community that uplifts and supports each other every day.
We know that healthcare requires a unique blend of talent and dedication, and we are fully committed to providing an environment that enriches and rewards your journey.
Picture yourself among the brightest healthcare professionals, all united by a common purpose : caring for our community with unwavering commitment.
At Abrazo Health, you won't just find colleagues; you'll find awe-inspiring teammates who share your passion for making a meaningful impact.
If you're ready to go above and beyond, to embrace the energy and camaraderie that Abrazo Health offers, then join us on this incredible adventure.
Together, we'll embrace a healthier world one patient at a time. Let your career find its purpose here at Abrazo.
Staffing Coordinator Per Diem Days Position Summary
Responsible for ensuring adequate staffing for Abrazo Health Care facilities. Ensures and maintains staffing files for licensure, certifications, education, and competences for contracted staff and flex pool staff.
Serves as the liaison with outside supplemental agencies.
SPECIAL SKILLS : Self-directed in learning new information and programs. Problem solver. Ability to respond to a rapidly changing environment.
STAFFING COORDINATOR PER DIEM DAYS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE / CERTIFICATIONS, AND EXPERIENCE.
MINIMUM EDUCATION : High School Diploma or equivalent GED.
MINIMUM EXPERIENCE : Typing; advanced computer skills. Attention to detail and organized. Excellent customer service skills.
LI-SB3
- Maintains current update of each facility needs.
- Responsibilities for contacting facilities regarding progress toward filling outstanding needs.
- Ensure that approval is obtained for all OT booked by TRA and documents approval in note section of scheduling system.
- Coordinates confirmation process timely and accurately beginning 3 hours prior to the start of the confirmed shift ensuring that all TRA personnel are contacted.
- Re-routes all cancelled clinicians.
- Communicate staff changes to the appropriate parties in accordance with the Confirmation and Cancelation policy.
- Ensure all work orders are maintained in the system, closed with accurate reasons, and appropriate departments are notified.
- Ensures all orders with temp requests are filled.
- Anticipates and provides resolution to issues based on the needs and expectations of our customers.
- Documents all staffing requests and activity in the system(s)
- Addresses all action items outlined in the staffing office’s shared email box
- Reply’s to all client and TRA clinical employee communications, and voice messages, in all systems
- Answers all phone calls.
- Ensures employees comply with regulatory and TRA / Corporate directives, policies and procedures.
- Forwards Corrective Actions and facility’s concerns to TRA chain of command.
- Serves as Liaison between staff, vendors and facilities to meets minimum staffing requirements within established parameters at booking.
- Establishes a harmonious relationship with facilities through cooperative contacts.
- Provides detail notes on shift activity, anticipated staffing changes, facility requests, call offs, and cancellations for teammates upon shift change.
- Maintains confidentiality and appropriate access of all employee information.
- Participates in special projects as needed.
- Other duties as assigned.
- High School Diploma or GED required, Associate College Degree preferred.
- Minimal one year customer service experiences required, staffing experience preferred, scheduling experience preferred, and workforce management preferred.
- Excellent oral and written communication skills.
- Utilizes excellent customer service skills at all times.
- Ability to work in high volume call environment
- Ability to multi-task.
- Ability to work well within a team environment and independently.
- Effectively deals with conflict.
- Experience using office productivity software tools like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, etc.
- Ability to learn new software programs.
- Maintains working area and equipment in accordance with environmental and safety regulations.
- Exert up to 20 lbs force occasionally, and / or up to 10 lbs frequently.
- Requires prolonged sitting some walking, standing, repetitive tasks / motions and stretching.
- Requires clarity of vision, eye-hand-foot coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.
- Requires the perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make the discriminations in sound.
- Requires dexterity to type.