Overview
Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees.
Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow?
Then Ferrellgas wants to hear from you!
We are looking for a Part-Time Customer Service Specialist. Someone who is passionate about providing exceptional customer service and excited about being an important member of an awesome customer service team.
You will do this by taking inbound and outbound telephone calls. In addition, you will be working with both internal and external customers to ensure a high-quality customer service experience.
Benefits
- Pay starting at $16.00 depending on experience
- 401 (K) with generous company match
- Paid Time Off (PTO)
- Paid training
- Employee Stock Ownership Plan (ESOP)
Responsibilities
- Works with customers on a daily basis to sustain and improve business relationships.
- Uses fact-finding sales methods to customize Ferrellgas programs and services to meet the customer needs and strives to obtain new business.
- Ensures accurate account setup, maintenance, and the closing of all customer account information.
- Handles all customer issues by following our customer complaint resolution policy.
- Performs soft collections for customers on credit hold or past due as well as some cash handling
Qualifications
- High School Diploma or equivalent
- 1+ years' of customer service experience
- Exceptional customer service and negotiation skills
- Strong organizational skills with typing and data entry experience
- Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
- Proficient in Microsoft Office including Excel, Word, and Access.
Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
Applicants must not now, or any time in the future, require sponsorship for an employment visa.
Junior Customer Service Specialist
A company is looking for a Junior Customer Service Operations Specialist. ...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
As a Specialist, it starts with you discovering customers' needs. As a Specialist, you'll become highly skilled at uncovering customers' needs, then following through with meaningful solutions. Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience ...
Customer Service Account Specialist
A company is looking for a Customer Service Account Specialist. ...
Customer Service Specialist
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Customer Service Specialist
This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Customer Service Representative Pay: $1...
Customer Service Specialist
Someone who is passionate about providing exceptional customer service and excited about being an important member of an awesome customer service team. We are looking for a Part-Time Customer Service Specialist. In addition, you will be working with both internal and external customers to ensure a h...
Customer Service Specialist
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
REMOTE Customer Service Specialist
We are searching for a focused Remote Customer Service Specialist to join our incredible team at Magical Destinations Travel. If you are strong in critical thinking, and planning and have the right drive for the job, then apply for the position of Remote Travel Specialist at Magical Destin...
Customer Service Specialist
The Customer Service Specialist position is a full-time, non-exempt, hybrid remote position that operates out of Colorado Christian University's Financial Aid office, a department with integrated student service functions. The Customer Service Specialist maintains excellent student support in the ar...
Automotive Customer Service Specialist
During the Full Service Oil Change, the customer service specialist is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrival...