Job Summary
- Assists residents staying in the shelter overnight; performs client intake procedures and prepares client intake records;
- monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information;
ensures that facility is maintained in a neat and proper order.
Knowledge, Skills, and Abilities
Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same. Knowledge of general office procedures and practices.
Knowledge of basic record keeping practices and procedures. Ability to communicate effectively with clients in order to control, lead, and motivate behavior.
Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns.
Ability to work independently and with limited supervision while enforcing established policies and procedures. Ability to present a positive and professional image of The Salvation Army.
Education and Experience
High school diploma or and one year prior experience performing security or social services work in a shelter or similar environment preferred, or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.
Physical Requirements / Working Conditions
Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to perform data entry into a computer.
Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
Ability to perform combinations of sitting, standing and walking on a frequent change basis. Distance of travel is usually within the same building.
Shelter Monitor
Assists residents staying in the shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing perti...
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