As a SONIC Drive-In restaurant General Manager, you are indeed a general leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience.
You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Requirements / Responsibilities
Do you have the skills to fill this role Read the complete details below, and make your application today.
Essential Duties :
- Manages, trains, monitors and coaches Crew / Team members, Carhops and Skating Carhops.
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices.
- Performs restaurant opening and / or closing duties.
- Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels.
- Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures.
- Completes and maintains all drive-in restaurant employment related records and payroll records.
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
- Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
- Interview and hire restaurant crew and management team members to achieve proper staffing levels.
- Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and / or sales trends.
- Develop and implement a marketing plan.
General Manager is generally a full-time opportunity and offers excellent benefits. Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, or restaurant assistant general manager is very helpful to your success at this job.
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