Job Summary
Assist in the coordination of timely physical setup, hosting and post event wrap up of all events, while maintaining a safe environment at the Conference Center at Miller Campus.
Essential Responsibilities and Duties Open classrooms and event spaces for daily events. Check all spaces before clients have arrived, ensuring that setup meets prescribed expectations.
Set up audio / visual equipment and other amenities as outlined in the Weekly Schedule of Events, ensuring all Conferencing services are in place.
Troubleshoot and resolve client equipment and setup compatibility issues. Provide deliberative resolution in a timely manner to avoid conflict with event times.
Secure conference spaces at night by locking all doors and ensuring clients have exited the building.
Perform timely event setups, including furnishings, audiovisual equipment, computer equipment and internet connectivity.
Provide direct customer service through regular interaction with clients, staff, faculty and students, in a multiple event environment.
Anticipate client needs by being aware of potential conflicts or last-minute setup / equipment needs; facilitating client needs throughout their event.
Ensure client compliance with SLCC Policies & Procedures and Federal, State and Local law and fire codes. Assist in providing a safe campus by providing security escort service, as needed, to vehicles for college and off campus clientele after dark.
Essential Responsibilities and Duties Continued Minimum Qualifications High school diploma or GED
1 year of work experience Preferred Qualifications Strong customer service skills are a must.
Must be able to work a flexible schedule, including weekends.
Knowledge, Skills & Abilities Ability to set priorities and organize tasks.
Punctual and positive attitude are essential.
Knowledge of general office procedures.
Knowledge of Internet (including setup of internet access).
Ability to operate office and AV equipment.
Maintain professional, positive attitude and neat appearance.
Ability to grow, adapt, take direction and work independently when necessary.
Problem solving, and decision making skills.
Must be able to move 50 pounds with or without assistance. Must be able to perform physically demanding tasks; including the set up and take down of equipment, furniture and displays.
Must be dependable and reliable.
Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.
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