Global Claims Delivery Leader (Guidewire, DuckCreek, or Majesco)

Everest Global Services, Inc.
Warren, NJ
Full-time

Description

About Everest

Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the Europe, Bermuda, Canada, Singapore, US, and other territories.

Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture.

Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management.

But the most critical asset in this organization is our people.

Everest has been a global leader in reinsurance with a broad footprint, deep client relationships, underwriting excellence, responsive service and customized solutions.

Our insurance arm draws upon impressive global resources and financial strength to tailor each policy to meet the individual needs of our customers.

Our financial strength is evident in Financial Agency Ratings of : A+ A. M. Best, A+ S&P Global and A1 Moody’s Investor Service.

We are a market leader for our broad diversified income streams, strong underlying underwriting performance with reduced volatility and strong cash flow.

We take pride in being known in the industry as nimble, entrepreneurial and responsive

About the role :

Everest is seeking a Global Claims Delivery Leader to join the Everest Information Technology department, located at their US headquarters in Warren, New Jersey.

The Global Claims Delivery Leader will be responsible for managing Global Claims programs and drive the overall program delivery across global divisions.

With superior communication skills, the incumbent will ensure that the strategic programs are delivered with high quality, on time, on budget and in alignment to business objectives.

Responsibilities include but not limited to :

  • Lead delivery of Claims Programs globally and be accountable for the implementation across US, UK & Ireland, Europe, LATAM and APAC regions.
  • Provide management oversight and lead cross functional teams across regions to ensure alignment of program deliverables with business outcomes.
  • Collaborate with internal and external stakeholders including Product Owners, Business SME’s, Release Train Engineers, Solution Architects, Tech Leads, Scrum Masters, Application Engineers, and Platform Partners.
  • Ensure timely delivery by identifying bottlenecks and removing impediments. Identify cross project dependencies, analyze risks, and ensure mitigation of potential risks.
  • Build an environment that promotes continuous improvement and innovation. Deliver business outcomes through excellence in delivery.
  • Provide technical guidance and leadership, collaborate with architecture teams to drive solution, and lead the integration with insurance applications across the organization.
  • Own program status communications and dashboards. Drive steering committee meetings and senior executive level governance meetings.
  • Mentor / Coach a team of Release Train Engineers, Application Engineers, Product Analysts and Quality engineers. Inspire / Influence teams to achieve success.
  • Build an environment for continued success. Strive to understand our customers, our colleagues, and key stakeholders, valuing openness and building understanding and trust.

Work Experience and Qualifications :

  • Bachelor's degree (required) or Master’s degree (preferred) in Computer Science, Information Systems, or a related field.
  • 20 + years of demonstrable experience running global technology programs, 10+ years of leadership experience.
  • Experience with Guidewire implementations (PolicyCenter / ClaimCenter / BillingCenter) globally across multiple geographies.

Experience with Guidewire Cloud Platform implementation preferable.

  • Experience leading global technology transformation programs in a delivery role and integrating with upstream / downstream applications.
  • Experience navigating and influencing matrixed business stakeholders and functions.
  • Experience working in an insurance or financial services organization.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve.

We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors.

Clickto learn more about our culture.

Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work : Talent.

Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.

Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function : Respect everyone.

Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

LI-Hybrid

LI-AS1

Type : Regular

Regular

Time Type : Full time

Full time

Primary Location : Warren, NJ

Warren, NJ

Additional Locations :

30+ days ago
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