Document Processing Clerk (Clerk II)

Summary

The Document Processing (Clerk II) securely stores documents and retrieves archived materials upon request.

Responsibilities

• Examines and provides quality control (QC) of the imaged documents received and screens images using review criteria.
• Performs quality control functions on imaged documents.
• Assures that documents entered and uploaded into the imaging system contain the proper patient-identifying bar-coded cover sheet or that the case number is entered to distinguish individual patient records.
• Assists with opening and sorting incoming mail for distribution and dispatches outgoing mail.
• Logs receipt of all mail in tracking systems.
• Sorts mail according to destination and type, such as medical records and mail for administrative staff.
• Calls providers to obtain missing passwords for compact discs (CDs).
• Assists with scanning and disposition of all documents received on paper, CD, fax, or by electronic means.
• Assists with logging postage amount from providers' envelopes for provider reimbursement.
• Works in the government system to attach documents to cases and notify appropriate parties.
• Examines outgoing mail and seals envelopes by hand or machine.
• Stamps outgoing mail by postage machine or by hand and monitors postage usage.
• Assists with the documentation, storage, retention, and destruction of paper documents received from providers.
• Participates in the continuous improvement process to identify quality issues and recommends solutions.
• Protects the confidentiality of patient information through compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH).
• Attends annual security awareness, rules of conduct, and conflict of interest training.
• Performs other duties as assigned.

Qualifications and requirements

Essential Knowledge :

Knowledge of specific components of a medical record needed from providers for medical claims review is preferred. Knowledge of mailroom processes for sending and receiving mail via different mail carriers is preferred.

Essential Education :

High school diploma or GED is required.

Essential Skills :

• Must be able to read English, communicate, and speak clearly and courteously.
• Must be able to lift thirty pounds.
• Must have excellent computer usage skills, using both a keyboard and mouse.
• Must be attentive to detail and scrutinize documents for accuracy and legibility.
• Must be able to learn on the job and to follow directions.
• Must work independently.
• Must be flexible and willing to work closely with all types of individuals.
• Must be willing to grow professionally.

Desired Characteristics

Organizational "Fit" Considerations :

Commitment to and ability to demonstrate professionalism and courtesy in interactions with internal staff is required.

Salary : 17.20

17.20

Posted :

8 / 27 / 2024 3 : 57 : 51 PM

Locations : Virginia Beach

Virginia Beach

585 London Bridge Rd

Virginia Beach, Virginia 23454

Career Level : Entry-level

Entry-level

Department : Operations

Operations

Clearance Requirement :

Not applicable

Telecommuting options :

No telecommuting

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.