Ed Portal Operations Team :
- Primary operational support for Workforce and Economic Development (WF & ED) programs
- Responsible for reserving space and providing the information necessary for the creation of operations plans for all WF & ED programs
- Provide general operational support for Ed Portal programming including occasional front desk / phone line coverage, moderating of virtual Ed Portal programs, and providing staffing support (supply ordering, AV support, room setup, and breakdown) for in-person programs as needed.
Program Tracking and Support
Career Coaching : Maintain up-to-date records for the Career Coaching program (registrations, pairings with career coach, notes of sessions) and provide required administrative support Manage Mentor : Provide student account management support LinkedIn Learning : Provide student account management and maintain program records Apprenticeship Pathway Programs : Track student enrollment and progression, apprenticeship placements, contacts and provide administrative support SUMAC : Responsible for entering WF & ED data into CRM (information about program participants, event attendance) Feedback : Manage the collection of program evaluation feedback for WF & ED programing, and review all feedback that is received
Marketing and Communication :
- Support WF &ED marketing through distribution of flyers and posters
- Create program registration (via Eventbrite) for all WF & ED events / programs
- LinkedIn Account : Connect job seekers with our WF job seeker group on LinkedIn and facilitate job postings and matches
- Draft monthly Economic Development Newsletter
- Identify small business opportunities and programming
- Respond to general email and phone inquiries about WF & ED programming
Purchases and Invoices :
- Create, track and follow up on invoices for and from contractors
- Order catering for all WF & ED events
- Process Pcard payments and track expenses