Shift Manager in Training

Job Description

Jersey Mike's Subs in CEDAR RAPIDS / MARION, IA is looking for a Manager in Training!

Making a Sub and making a difference can be one in the same!

This training position plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently.

A Manager must lead by example and execute systems and procedures with 100% integrity. As a leader, your attitude needs to be enthusiastic, friendly, and positive, and follow all guidelines and initiatives outlined in the description.

We currently have 3 Cedar Rapids locations and growing and could not have gotten to where we are without people like you.

Just like any dynasty team, we are always looking to develop our next set of leaders.

This position is aimed towards all 3 of our locations in Cedar Rapids. Training into Shift Lead and / or Assistant Manager positions.

This role comes with a lot of opportunity for career growth.

Requirements :

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and nights shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction
• Ability to lift 40 pounds

Responsibilities :

• Coaching staff to deliver amazing customer service
• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform.
• Ongoing hands-on training with all team members and managers
• Maintain a positive attitude towards staff and guests
• Must be able to work behind the line , no clipboard managers here

Core Responsibilities Include :

• Build and develop a positive team
• Helping with schedule writing , inventory , and food orders
• Managing food and labor costs
• Leading a crew of 3-8 people
• Delivering amazing customer service
• Assisting with employee training / developing others for career growth

About Jersey Mike's Subs

Our authentic taste served Mike's Way® with lettuce, onions, tomatoes, oregano, salt, and THE JUICE (oil and vinegar) is called our CRAVEABILITY factor.

Our secret? Everything about Jersey Mike’s is the absolute highest quality, including our employees. Our USDA Prime Roast Beef is trimmed and cooked right here in the store.

Our meats and cheeses are all top-quality premium brands sliced freshly before your eyes. Our bread is fresh-baked each day on premises.

And of course, everything’s created right in front of you. It’s what makes Jersey Mike’s the most authentic tasting submarine sandwich available, truly a Sub Above, and it’s a tradition of quality we’ll never outgrow.

Our team is just that as well...an amazing group of people working together, having fun, engaging with our customers and making each visit memorable with our unique, friendly, and welcoming personalities.

Job Requirements to apply :

• Management experience 1+ year (preferred but not required)
• Has reliable transportation
• Must have great communication skills
• Must be 18 years old or older
• Must be a positive thinker and have fun

We look forward to learning how we can help you achieve your career goals!

This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations.

Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees.

Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.