Responsibilities
- Facilitate issue identification and analysis
- Investigate and resolve technical issues
- Track requests resolution
- Provide technical training
- Build relationships with customers
- Test products & software
- Develop and share knowledge
The annual base salary range for this position is $81,600 - $101,800. Please note that this salary information serves as a general guideline.
Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
MUST HAVE
- Working on server-based applications hands on and support
- Must have 3 years plus with cloud based experience
- Windows server, cloud-based systems SaaS
- Knowledge of networking IT based networks
- Experience with Honeywell EBI (Enterprise Building Integrator) , DVM (Digital Video Manager), HEM (Honeywell Energy Manager) or SaaS products
WE VALUE
- Extensive customer facing experience
- Knowledge of BAS (Building Automation Systems).
- Industry experience is preferred
- Excellent interpersonal and verbal & written communication skills
- Strong continuous improvement mindset, strong leadership impact
- Experience with and SharePoint
- Demonstrated experience with Knowledge Management & Call Center Management
- Good administration skills
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