Web Content Manager

Description :

Title : Web Content Manager

Location : On site in McLean, VA

Citizenship / Clearance Requirement : US Citizen with an Active TS / SCI w / Full Scope Poly clearance required. This position supports a government contract.

The contract position name is Web-Based Service Specialist / User Experience (UX) Specialist" and is needed to publish content to DS internal and Agency-wide websites, as well as develop new sections or content for DS-related websites (with a focus on the UX / UI, including full site design and coding updates, as needed).

In addition, use of the JOOMLA ACYmailing system to disseminate email communications to DS audiences will be used.

Scope :

• Execute strategic and tactical website designs, updates and published products aimed at improving communications within DS and throughout the agency workforce.
• Work closely with DS Communications graphic designers to layout and design communications including the DS weekly Bulletin, for electronic dissemination to DS audiences.
• Publish weekly, monthly, and intermittent communications products on the DS website, based on determined publishing schedule.
• Disseminate weekly, monthly, and intermittent communication to the DS workforce via the JOOMLA ACYmailing system, based on determined publishing schedule.
• Work with DS Communications Team and other stakeholders to update DS-related web products, including specialized sites or pages for events or communications campaigns.
• Conduct website usability, accessibility, and functionality testing; gather periodic website metrics and make change recommendations based on user behavior, working closely with other DS communications officers, monitor websites for up-to-date content and make recommendations for areas of content update and renewal.

Develop business processes and an auditing system to ensure that web and digital content remain updated. Conduct surveys to evaluate the successes of digital content and messaging and revise website strategy accordingly.

• Assist with all event-related communications and tasking to plan and fully execute Directorate-level events.
• Work under the day-to-day direction of the Chief of DS Communications and the DS Chief of Staff.
• Attend regular meetings to assess progress and products to review revisions and altered directions. Contractors shall individually and collectively attend a variety of meetings - some regularly scheduled and some iteratively held - as directed by those above to whom the contractors are accountable.
• Produce articles; briefings; emails; web postings; other multimedia content; and meeting minutes, decisions, and actions for further attention.

Qualifications :

• Extensive experience with frontend and web application development and support during the development process, including web page hierarchy and organization.
• Extensive frontend web development experience that focuses on user experience / user interface (UX / UI), making information easily accessible and engaging for a user.
• Minimum of 2 years of experience with HTML5 / CSS3,SASS, and / or JavaScript.
• Minimum of 2 years of experience using SharePoint, Wordpress, and / or Joomla.
• Minimum of 1 year of experience using the Adobe Creative Suite to produce a variety of web-related visuals.
• Understanding of cloud-based infrastructure and automation, including AWS, CloudFormation, CloudWatch, and S3.
• Minimum of 2 years of experience working with designers to create complex customer user interfaces and interactive experiences.
• Ability to publish and post web content in a variety of formats, including web articles, videos, and audio stories / Podcasts, with a focus on accessibility (for example, adding closed captioning to finalized videos).
• Experience with ADA accessibility standards and building web platforms that are accessible.
• Excellent organizational skills and superb attention to detail.
• Ability to exercise tact, diplomacy, sound judgment, personal integrity, and discretion.
• Ability to work independently and effectively with personnel at all levels in a team environment.
• Ability to develop plans and solutions to resolve problems and issues.

Arena Technical Resources, LLC, (ATR) is an Equal Opportunity Employer (EOE) who will provide equal employment opportunity to employees and applicants for employment without regard to race, ethnicity, religion, color, sex, pregnancy, national origin, age, veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability