Require Vibration Institute Certification, Category II - III, or must be working toward higher Category Certification.
This position is responsible for trouble shooting, repair, maintenance, testing of electromechanical motors and equipment at customer sites.
Take a lead in coordinating activities, research, development, scheduling jobs and projects. May work independently on medium to large accounts and / or complex jobs.
Essential Functions :
- Provide hands on customer support, which includes scheduled jobs and callouts. Support new installation and commissioning devices / systems, communications networks for data analyzers and databases.
- Based on FLANDERS’ locations and customer needs, perform on-site evaluations and testing when needed according to customer needs.
Motor circuit analysis using PdMA equipmentVibration monitoring and analysisThermography imaging Installation of electrical control componentsCryogenic cleaningUltra sonic testing
- Advise customers on FLANDERS’ products and services as it relates to existing or future needs.
- Conduct complex data analysis, build database systems routes, combine raw information from different databases and build a single database, prepare data for prescriptive and predictive modeling and report on results and provide technical expertise with data analysis and providing data information to the customers.
- Ensure materials are ordered as needed according to departmental guidelines.
- Partner closely with the Technical Sales Representative and the Sales Department to exceed customers’ expectations, provide work ups and proposals.
- Responsible for managing field engineering jobs to meet budget and timeline targets.
- Direct or provide on-the-job training as needed.
- Monitor quality issues, and suggest ways quality can be improved to Vendors, Customers and Flanders.
- Maintain current knowledge on materials, technologies, and processes.
- Develop and maintain detailed, timely and professional documentation.
- Ensure that all completed work meets FLANDERS’ Standards and complies with FLANDERS’ ISO Quality System.
- Communicate clearly, concisely, and with accuracy to employees, customers, and vendors.
- Assist Field Service technicians with jobs as needed.
- Overnight travel required.
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