FRFS Retail Product Owner

Company : Federal Reserve Bank of Kansas City

Ensure you read the information regarding this opportunity thoroughly before making an application.

When you join the Federal Reserve - The nation's central bank - you'll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems.

We dedicate more than $1 billion to technology each year to support the Federal Reserve and our economy, and we're building a dynamic and diverse team for our future.

Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth - along with a wide range of benefits and perks that support your health, wealth, and life.

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire, National Settlement Service (NSS), FedCash, FedACH (Automated Clearing House), Check Services, and the FedNow Service.

In 2020, we undertook a strategic effort to transform FRFS from a product and support office framework to a national, enterprise-focused organization.

Our North Star strategy, with the new structure, is to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation.

The Federal Reserve Financial Services (FRFS) Technical Payment Systems organization is responsible for software development, quality assurance testing, and day-to-day production operations of a payment product suite which includes Fedwire, Securities, FedACH, Check, FedCash, and Fedline products.

As a Product Owner for a portion of the FedACH and Check systems, the Product Owner :

• Is aligned with the Lead Product Owner & Business Product Management and understands the product vision, goals, and roadmap.
• Translates business wants and needs into a prioritized set of requirements.
• Manages and prioritizes the team's backlog accordingly and leads their respective Agile team.
• May prepare functional, system and program specifications and assist in implementation of systems.

Key Activities :

• Continuously learn about the customer, their business needs, and contribution of the product to their desired outcomes.
• Work with the Lead Product Owner and Product Management to communicate and reinforce the vision, goals, and product roadmap.
• Possess enough business and technical knowledge about the product to engage in team discussions.
• Work closely with architecture, engineering, and quality assurance to ensure the right customer problem is solved.
• Communicate with both technical and business stakeholders to understand and gather requirements.
• Decompose and prioritize epics / features into user stories and define detailed test acceptance criteria.
• Ensure technology-driven and risk-remediation requirements are prioritized.
• Support the team as a subject matter expert representing the business.
• Support application development with enabler stories.
• Determine if the work done to complete a story met success criteria.
• Assist in the analysis of defects and enhancements.
• Contribute to discussions on risks, dependencies, issues, and schedule updates.
• Ensure agreement on actions to address dependencies between broader FRFS teams.
• Present working software to stakeholders at team and system demos.
• Prepare innovative product proposals and messaging for product forums.
• Utilize data and feedback to make informed decisions and continuously improve the product.
• Actively monitor product-specific OKRs and manage to targets with stakeholders.
• Contribute to the elaboration and advancement of the roles and responsibilities for this position.
• Actively promote Agile behaviors within business, technology and across FRFS.

Qualifications :

• Bachelor's degree in computer science, information technology or any technical related field, or equivalent work experience.
• Typically requires a minimum of 6 years of related experience.
• Ability to bridge the business / IT divide in a way that establishes rapport and gains understanding.
• Strong understanding of business requirement development and analysis.
• Effective problem solver with ability to identify challenges and collaborate with cross-functional teams.
• Ability to work independently and manage multiple deliverables simultaneously.
• Strong teamwork, leadership, critical thinking, multitasking, and time management skills.
• Ability to develop deep subject matter expertise for specific products.
• Ability to understand and resolve blockers and delivery risk quickly.
• Ability to understand competing priorities across technology and business areas.
• Excellent written and verbal communication skills.
• Background in financial services industry, understanding of check and ACH payments.
• Certified Product Owner in Scrum or SAFe, preferably Advanced level, and recent JIRA experience are highly desirable.

Additional Details : Locations :

Locations :

• Hybrid, on-site requirement will be determined by hiring district.
• Remote eligibility will be determined by hiring district.
• The selected candidate's new job title and associated pay range will be determined by the employing District.

Screening :

This position has additional screening requirements due to the information accessed while performing the job.

Sponsorship :

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Total Rewards & Benefits

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization.

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