Job Description
Job Description
At Shappie Agency, we believe in work-life balance and fostering a family-friendly work environment. We're expanding our team and looking for versatile individuals who can excel in both customer service and sales roles.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Retirement Plan
Competitive salary with commission potential
Emphasis on work-life balance
Family-friendly work environment
Opportunities for career advancement
Ongoing training and professional development
Responsibilities
- Handle customer inquiries via phone, email, or chat
- Provide accurate product information and assistance
- Resolve customer issues and complaints
- Maintain professionalism and customer satisfaction
- Prospect and identify potential clients
- Build and maintain strong client relationships
- Present and demonstrate our products / services
- Negotiate and close sales deals
- Meet and exceed sales targets
Requirements
- Excellent communication skills, both written and verbal
- Customer-oriented mindset with a focus on delivering exceptional service
- Self-motivated and results-oriented
- Ability to work in a fast-paced environment
- Sales or customer service experience is a plus but not required
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