Description
Retail Supervisor - Volcom
Salary Range : $17.00 To 17.00 Hourly
From boutique-brand culture to big-box retail, Liberated Brands thinks differently and has global scale servicing over 60+ countries.
With over three decades of experience in brand-building, we are enhancing what a full-service license model can look like.
We focus on the fundamentals of designing, producing, distributing, and marketing our brands and products, but always leave room for the x-factors to lead the way.
Our expertise spans all sales channels, from direct-to-consumer to specialty wholesale and everything in between, both physical and digital.
This Liberated approach creates a unique and powerful balance between brand-culture and sustainable growth. Join us and experience the benefits of being truly Liberated.
What you’ll do :
- Uphold and enforce company policies, procedures, and corporate directives
- Execute store opening and closing procedures and be highly responsible for the store keys and security measures
- Serve as Manager on Duty when needed
- Give basic coaching to Retail Associates as needed
- Help build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Associates and Customers
- Actively help and engage with customers’ wants and needs
- Drive sales and build relationships with customers
- Represent the brand with actions and knowledge of product
- Bring your passion for the brand, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers
- Complete customer transactions in a timely and accurate manner
- Inform customers of current sales and promotions
- Merchandise men’s, women’s, and kid’s clothing and accessories
- Maintain floor appearance by receiving, checking, and shelving merchandise
- Maintain store cleanliness by keeping areas organized and uncluttered
- Collaborate with your team and delegate as needed to complete assigned tasks
- Contribute to a fun, organized, efficient environment and lead by example
- Perform other duties as assigned
What you’ll need :
- High school graduate or equivalent
- 6 months to 1-year experience retail experience in an apparel store
- Flexible schedule; ability to work days, nights, weekends and holidays
- Familiar with the the brand and action sports industry
- Interpersonal, customer service, and basic math skills
- Lead a team by example effectively
- Responsible and dependable
- Be an effective team player
- Strong ethical behavior
- Strong sales training and knowledge
Perks :
- Discounted Merch
- 401k with employer match (based on eligibility)
- Fun work environment & team
Job Requirements :
- Ability to transport and position a minimum of 10 lbs
- Ability to constantly move within the store and backroom
- Ability to stand (or remain in a stationary position) for long periods of time
- Great communication skills with customers, store team, and corporate
- Ability to accurately process cash transactions, including basic math / counting skills
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