Applications Engineer

Position Summary

ITT Goulds Pumps is among the most widely recognized and respected brands in the global pump industry, serving customers in the oil and gas, mining, power generation, chemical, pulp and paper, and general industrial markets.

As the only manufacturer to make digital monitoring standard on every process pump, ITT Goulds Pumps continues to lead the industry in both mechanical pump design and the adoption of smart technologies.

The purpose of this position is to provide daily support to the direct sales force in the areas of applications, proposal work and order processing / management.

Specifically, this includes reviewing specifications, making pump selections, preparing proposals, providing technical support to customers, interfacing with vendors, processing orders, and expediting.

Essential Responsibilities

ESSENTIAL RESPONSIBILITIES

• Review customer specifications and prepare comprehensive professional proposals.
• Use in-house created software to select optimal pumps, generate scope of supply, and submit orders.
• Handle customer telephone inquiries.
• Interface with outside vendors to solicit quotes for equipment.
• Effectively process orders and manage any issues that arise.
• Act as a liaison between operations and the customer.
• Participate in sales calls with the Sales Engineer as part of development.
• Provide technical support to customers.
• Participate in pre-award meetings as required.
• Develop effective rapport with customer contacts

Position Requirements

POSITION REQUIREMENTS

Education :

Bachelors Degree in Mechanical Engineering, Chemical Engineering or Industrial Distribution.

3+ years experience in inside sales support, rotating equipment, or pumps is ideally preferred.

Other Skills :

• Excellent communication skills
• Strong attention to detail
• PC skills
• Experience working with outside Sales team
• Self starter with a positive attitude
• Highly organized with ability to handle multiple projects with quick turnaround requirements

ITT operates through three Value Centers (operating segments) :

• Motion Technologies (Revenue of $1.4B; headcount of 4,700; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets;
• Industrial Process (Revenue of $1.0B; headcount of 2,800; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts;

Connect and Control Technologies (Revenue of $0.6B; headcount of 2,700; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

Equal Pay Act Statement

We aim to pay our ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on what’ they accomplish, but also on how’ they reflect ITT’s values.

ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs.

Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.

Equal Pay Act Range

68,000.00 to 101,400.00 plus benefits, commission