Company Description
Active in over 30 countries, Access World provides logistics, storage, and supply chain solutions tailored to individual requirements.
From production to consumption, Access World handles all aspects of the supply chain, including handling, storage, transportation, warehousing, customs clearing, and overland transport.
The company is located in Houston, TX.
Role Description
This is a full-time on-site role for a Customer Service Representative at Access World in Houston, TX. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, managing customer service inquiries, and enhancing the overall customer experience on a daily basis.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Service skills
- Customer Experience management
- Excellent communication and interpersonal skills
- Problem-solving abilities and patience
- Ability to work effectively in a team
- Experience in logistics or supply chain industry is a plus
- High school diploma or equivalent required, Bachelor's degree preferred
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