Field Service Trainer

JOB DESCRIPTION TITLE : Field Service Trainer

Who We Are : Videojet Technologies, Inc. is the global leader in the manufacturing of coding, printing and marking products.

This high technology product prints variable information, such as expiration dates on grocery products, packaged goods, pharmaceuticals or catalogues.

As the market share leader, we have operations in over 30 countries with 2600 employees worldwide. A wholly owned subsidiary of Veralto Corporation (www.

Veralto.com), Videojet is the core of the $800 million Product Identification Platform. We offer an entrepreneurial environment that is team-centered, customer-driven, quality-focused and growth-oriented, guided by the phenomenally successful Veralto Enterprise System.

Working at Videojet, gives you access to a robust career development process and challenging, "stretch" opportunities.

The Field Service Trainer position for North American (NA) Field Service is responsible for developing and leading technical service-based learning programs on standard work, territory management, revenue growth through contracts and customer sales leads, following safe work practices as well as onboarding new Field Service Technicians.

This position is also responsible for the facilitation of Field Service compliance standards supporting relevant ISO requirements, and internal standard work required to meet business and customer delivery objectives.

What We Value

We believe that real breakthroughs come from teams that think big and respect each other's differences - different ideas, different perspectives, and different experiences.

We encourage all voices to be heard, as we collaborate with the Engineering Staff. And we would love to have you on this journey with us! Apply today.

Our ideal Field Service Trainer will

Do this ....

• Collaborate with Field Service Managers and provide feedback for CSE growth & development
• Deliver new hire training class on Videojet's policies & procedures along with standard work
• Facilitate new Field Service associate on-boarding activities
• Develop and maintain instrument standard work documentation aligned with field service responsibilities
• Develop and maintain Field Service process management standard work aligned with field service responsibilities
• Competency with virtual delivery tools (Teams, video, distance, video design)
• Team member for the creation of new training programs or special projects
• Ability to travel up to 50 percent domestically for program delivery
• Provide on-site technical customer support and Field staff training as required
• Analyze and report on business metrics tied to training and compliance programs
• Virtual coaching and mentoring to improve performance and productivity

Bonus points for experience with ...

Curriculum design and classroom facilitation experience is a plus

Critical Success Factors for the Ideal Candidate Profile are :

• Specific knowledge of internal operational processes and Veralto Enterprise Systems
• Ability to guide associates and customers patiently and efficiently through technical procedures, resolving product application problems
• Ability to work comfortably with senior leadership
• Strong verbal and written communication skills; strong business writing skills
• Ability to work independently and in a self-directed manner with minimal guidance
• Ability to manage competing, high-priority demands in a fast-paced environment
• Flexibility and adaptability when presented with shifting priorities and deadlines

Education and / or Background Experience will have :

High school diploma required. Associates / Technical degree preferred or combination of education and experience

US ONLY :

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range.

This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $80,000 - $85,000 USD per year. This job is also eligible for Bonus Pay.

We offer a comprehensive package of benefits including paid time off, medical / dental / vision insurance and 401(k) to eligible employees.

Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

US residents : In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation.

You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us at redacted to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies.

No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.