Infosys is hiring : Technical Writer in Charlotte

Infosys is seeking a Technical Writer for the Banking practice group. As a Technical Writer, you will help create and build out a modern documentation and user assistance infrastructure. You will be a core part of the product management team working closely with engineering, product marketing, and customer enablement to create resources that don’t just document what the product does but accelerate a user from novice to power user. Customer performance is critical to RBC US Cash Management, and the tools you will build will create a powerful impact on adoption.

Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 3+ years of experience in Information Technology, banking, and financial services domain as a Technical Writer.
• Strong written and verbal communications and experience working with content in multiple mediums.
• Experience working cross-departmentally to communicate the nuts and bolts of a product.
• Strong experience owning an end-to-end documentation creation process.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Writing / Editing

Industries

Financial Services and Banking

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