Retail Zone Manager @ SAC Airport $19per Hour
Paradies Lagardère Travel Retail
Sacramento, CA, US
$19 an hour
Full-time
Duties and Responsibilities :
- Exceed First Class Service standards and behavior with every customer, business partners and peers
- Perform all register / cash handling / Loss Prevention functions in accordance with Standard Operating Procedures.
- Facilitate opening and closing procedures for all stores
- Ensure proper time keeping and accuracy of other components of payroll
- Conduct regular audits of various processes to ensure efficacy and compliance (IE : Employee files, training modules, etc. )
- Aid in the processing and training of new hires to ensure successful onboarding
- Assist in the management of associate incentives and other rewards and recognition programs to enhance associate morale, promote engagement and maintain a positive employee culture
- Act as an advocate for associates to maintain the companies Open Door Policy.
- Ensure all compliance based and brand specific training is completed by the due date.
- Assist Human Resource Manager / Platform Manager as needed.
- Collaborate with team to organize and facilitate various events for associates, prospective associates, and the airport.
- Act as a resource to associates on a wide variety of human resource topics.
- Direct, coach, and train Associates in their daily job assignments
- Represent and support the company by fostering strong business relationships within the airport community
- Contribute feedback on Associate reviews and provide input on Associate counseling
Position Qualifications :
- High school diploma or equivalency required / Bachelor’s degree preferred
- Ability to work various shifts in a 7 / 365 day team oriented environment
- Excellent customer service skills and ability to communicate effectively using the English language
- Strong interpersonal / organizational skills with ability to motivate others
- Self-starter able to prioritize various tasks and adapt to unexpected situations simultaneously
- Proficiency required in reading, writing, mathematics, cash handling / reporting
- Computer literacy and working knowledge of MS Office preferred
- Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements
- Standing for long periods of time and the ability to work in environments with varying temperatures
- Ability to lift a minimum of 40 lbs., perform essential job functions such as standing, bending, reaching, climbing a ladder, and walking long distances
30+ days ago