Operations Manager

JOB TITLE : Digital Operations Supervisor

DEPARTMENT : Digital

REPORTS TO : GM Digital Operations

FLSA STATUS : Exempt

SUMMARY

The Digital Operations Supervisor is responsible for the supervision and coordination of all Digital workers for assigned work shifts;

directly manages all Digital Department presses, schedules, finishing operations, ordering, shipping / receiving needs and maintenance operations to maximize productivity and minimize costs while maintaining safety and quality standards.

JOB FUNCTION / PURPOSE

Management

• Executes all planning, assignment and direction of work.
• Carries out supervisor responsibilities including training of all Digital Leads, and employees.
• Drives a culture of accountability, quality and safety through clearly stated goals and objectives.
• Completes performance reviews, developing employees and offering career advancement opportunities as they are available.
• Creates, documents, trains, and posts work instructions for all processes and workflows within department.
• Works with HR and appropriate department managers on employee coaching, training, and disciplinary action and overall response to issues and conditions that may affect the workforce.
• Helps Maintain department Roster / Manning with all positions listed.
• Communicates with HR to request additional temporary personnel.

Safety

• Ensures safety programs are enforced and training is provided on safe practices along with company policies.
• Continually improves safety record by addressing both physical safety issues and employee safety attitudes.

Logistics

• Works with Scheduling and Purchasing to ensure all materials are available for order manufacturing.
• Manages on hand material and inventory control.
• Ensures supplies and equipment are available for maximum efficiency.
• Tracks and manages department costs inclusive of labor and materials.

Production

• Conducts daily meetings with Digital Supervisor / Lead(s) to review production status, production updates and upcoming projects.
• Ensures that production schedule and relevant issues are successfully passed off between shifts and plans work accordingly.
• Supports, develops and maintains a continuous improvement system that ensures efficiencies and quality while reducing errors.
• Participates on the evaluation and cost analysis of the projects during the run and when is completed and provides feedback about ways to improve.
• Inspects machine centers for evidence of excessive waste.
• Ensures all production data is gathered and reported correctly in Amtech daily.
• Monitors work in progress for safety, quality and adherence to specs.
• Stays up to update on print trends / new technology.
• Analyzes quality issue reports.
• Participates in assembly of the First Article, when required.
• Ability to cross train on Barberan and Elitron to cover outages for vacation and sick days.

Maintenance

• Helps create maintenance plans and SOP for all print equipment.
• Works with the Maintenance Department to ensures machines are properly maintained and preventive maintenance procedures are followed.
• Checks work areas to ensure that proper 6S process housekeeping procedures are being followed.
• Holds Print Operators accountable for printer maintenance and cleanliness of machine / workspace.
• Ensures that Digital workflow is efficient and at optimum levels.
• Ensures that all Digital Presses color profiles are current.
• Performs additional duties as requested.

EDUCATION, EXPERIENCE & COMPETENCIES

• Minimum 2 - 3 years' management experience in printing and / or packaging industry preferred.
• Strong technical knowledge of offset and digital printing.
• Solid communication and organizational skills.
• Leadership and mentoring skills are required.
• PC proficient; MS Word, excel and internet.

Core Competencies

High ethical standards. Models and supports organization’s goals and values; adapts to changing conditions; demonstrates persistence and overcomes obstacles.

Consistently conducts themselves in an honest and trustworthy manner. Does not pursue their own individual objectives to the detriment of company goals.

Sets an example for others to follow. Does the right thing.

Demonstrates energy and passion about what they do and knows how to balance work and fun. Is generally optimistic and upbeat;

fun to be around. Has a strong belief and zeal for the industry, the job, and the company. Conveys energy and intensity at work with a capacity for keeping others enthusiastic and involved.

Operates with a customer service orientation internally and externally. Works to positively build the Bay Cities brand in everything he / she does.

Builds strong, positive relationships with all stakeholders.

Acts as an owner of the business and instills that same attitude and level of action in others. Is proactive in taking responsibility for all outcomes / results and avoids pointing fingers’.

Helps to create and maintain a strong feeling of belonging in the immediate and overall team.

Regularly involves others in decisions that affect their job or work environment. Demonstrates co-operation and trust with colleagues and teams across organizational boundaries.

Participates as a team player and establishes strong working relationships to deliver positive results.

Strong project management skills, including the ability to prioritize, balance, and manage multiple efforts with strong results / goal orientation.

Uses time effectively, prioritizes and organizes work flow; can orchestrate multiple activities at once. Agility and personal adaptability with the ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment.

Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work.

Learns quickly when facing new problems; a relentless and versatile learner; open to change; strives for continuous improvement of self and processes.

Excellent communication (oral and written) and interpersonal skills with the ability to convey information and ideas in a variety of media, tactful, confident, at all levels, internal and external.

Must have strong interpersonal skills and ability to manage multiple projects in a rapidly changing environment.

OTHER

• US Persons Only (US citizens, lawful permanent residents, refugee or asylee all require proper identification and documentation).
• Physical and Environmental Requirements : While performing the duties of this Job, the employee is regularly required to talk or hear.

The employee is frequently required to stand and sit. The employee is occasionally required to walk and reach with hands and arms.

The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.

• Work environment includes front-office and manufacturing in Illinois. The noise level in the work environment is usually moderate.
• Pre-Employment Verifications : Must pass background and reference checks, drug screen, and physical examination prior to employment.
9 hours ago