Account Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Work with the agent to develop and maintain a digital marketing system to promote the office.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to identify and support local community events in our market.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission / bonus
• Salary
• Paid time off (vacation and personal / sick days)
• Commission plus bonus
• Valuable experience
• Growth potential / Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals / quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Proactive in problem solving
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Provide timely and thorough activity reports to agent
• Ability to effectively relate to a customer
• Experience in marketing financial products
• Knowledge of financial services products
• Ability to explain complex financial issues in understandable terms
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Personal Lines Licenses (must be able to obtain)
• Courses on ethical and customer centered sales practices will be required
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
8 days ago